Greater London
Unpaid role, expenses paid
Voluntary, 2 days a week
Job description

Paiwand is a Community Organisation working with vulnerable refugees, migrants and asylum-seeking individuals to help them integrate into society. We uplift and empower them by providing support and guidance, thus enhancing their life chances and choices.  

We uphold the following values: holistic and integrated support, person-centered, equal rights for all, empowering and building on the individual’s strength, passion and commitment. We do this through various projects and services. These include advocacy, housing and mental health services. 

We are recruiting a Mental Health Advocate to help the Mental Health Advocacy Manager. 


Roles and Responsibilities 

Based on the expertise/skills, time, availability and interest, the volunteer advocates will be responsible for one or more of the following activities/tasks:  

  • To attend counselling sessions with the counsellor and provide interpreting support. 

  • To carry out a basic assessment and care plan of clients under the supervision of Line Manager. Volunteers will receive training that enables them to do this.  

  • Organise/attend the mental health talk session with the clients and participate and facilitate mental health awareness raising sessions/workshops. 

  • To refer users who need support to appropriate services such as those at Child and Adult Mental Health Services (CAMHS) or local Primary Care Trusts (PCT’s). This will include helping to make appointments, liaising with primary care and explaining the problem, particularly if the user cannot speak English.  

  • To refer or encourage self-referral to other mental health service providers to identify and manage mental health problems and distress at an early stage. 

  • Where necessary accompany clients to consultations to provide support and translation services (if applicable). This could include visits to GP’s or Mental Health Services. 

  • To follow up clients progress by attending other meetings or making ongoing contact as necessary. This may include writing letters or telephone calls. 

  • To maintain accurate records of contacts with clients in accordance with Paiwand’s monitoring systems. 

  • To participate in the collection of data for monitoring and evaluation of Paiwand’s services.  

  • Participate in the preparation and planning of Mental Health Events, which may involve liaising with various members of healthcare professions and a range of other activities e.g. setting up refreshments. 

  • To work in accordance with Afghan Association Paiwand’s policies and procedures, including the confidentiality policy, health and safety policy and related guidelines. 

Person Specification 



  • Good standard of education 

  • Willingness to complete the relevant training 


  • Independent Mental Health Advocacy qualification IMHA (Independent Mental Health advocate)/ IMCA (Independent Mental Health Capacity Advocates). Registered counsellor/student counsellor. 

  • Additional qualification in Advocacy or Law/Mental Health Act  

  • Qualification in nursing, social work or occupational therapy. 

Skills and abilities 


  • Ability to receive and communicate information effectively, both verbally and in written format. 

  • Ability to work flexibly as an individual and team member.  

  • Ability to follow policies and procedures. 

  • Ability to work without direct supervision. 

  • Understanding of and commitment to anti discriminatory practices. 

  • Ability to develop and maintain good relation with staff and stakeholders. 


  • Ability to operate administrative systems.  

  • Ability to speak Pashto.  


Hours of work 

We ideally would ask the volunteer to commit to 2 days a week for a minimum of 6-months. The working hours are flexible and can be planned with the Mental Health Advocacy Manager. If selected, a DBS check will be required. Please note we will be only providing you with a reference after the completion of a 6-month commitment. Our office is based in Edgeware North London- HA8 7EE, however due to COVID-19 the volunteer will be working remotely. 

More about Afghan Association Paiwand Ltd

PAIWAND is a Refugee Community Organisation, our principal aim as an Afghan Community Organisation – to unite our refugee community and i... Read more

Refreshed on: 04 December 2021
Closed date: 03 January 2022
Job ref: Mental Health Advocate
Tags: Social Care/Development, Social Work

The client requests no contact from agencies or media sales.