Kings Cross, Greater London
£20,000 per year
Permanent, Full-time
Job description

In the heart of London’s Knowledge Quarter, the Aga Khan Centre is a place for education, knowledge, cultural exchange and insight into Muslim Civilisations. Home to three organisations founded by His Highness the Aga Khan, the hereditary spiritual leader of the Shi’a Ismaili Muslims: The Institute of Ismaili Studies (IIS), the Aga Khan University Institute for the Study of Muslim Civilisations (AKU-ISMC) and the Aga Khan Foundation UK (AKF-UK). These Institutions have been operating in the UK for decades and are part of a mission and mandate to increase knowledge and understanding of Muslim civilisations and help improve the quality of life for people around the world.

This building is designed to represent the values of openness, dialogue and respect for different viewpoints (pluralism). The architecture incorporates a collection of gardens, courtyards and terraces that provides an insight into the diversity and influence of Islamic landscape design around the world and through history.

The Centre is primarily designed for an academic community, with places for students, scholars and staff to share ideas and work together alongside flexible teaching spaces and quiet research areas.



  • To ensure heating plant and equipment is efficiently and effectively operated, and defects and malfunctions are reported to the Facilities and Maintenance Manager.
  • To be responsible for maintaining the security of the premises and its contents in accordance with agreed security policy requirements.  Opening and locking up of the Academic Building including lights and internal doors.
  • To clean light fittings and to test lighting systems weekly, replacing where necessary minor parts such as tubes, lamps, fuses starters and diffusers, in accordance with safe working practices.
  • To arrange to clear blockages, remove foreign matter from sinks, toilets, drains, kitchen grease traps etc. and clean up spillages as required.
  • To ensure that gullies, drains etc. are kept free from debris and that the buildings and terraces are litter free.
  • To be responsible for ensuring clear and safe pedestrian access to the building’s entrances particularly in adverse weather conditions (e.g. clearing snow, gritting etc.)
  • To dispose of waste materials in a safe, hygienic manner ensuring that it is available for collection as required.
  • To undertake porterage tasks as required including setting up and clearing away furniture, setting up meeting and lecture rooms such as movable partitions and chairs.
  • To undertake maintenance and renovation projects around the building as the need arises, including but not limited to:

  • Painting and decorating – as required
  • Joinery - first line maintenance of fixtures and fittings, examples: tightening screws on window and door hinges, maintenance on door handles, minor repairs as a temporary measure following accidental damage, vandalism etc.
  • Plumbing - un-blocking sinks, traps and waste pipes.  Adjustment of taps and toilets if leaking.
  • Weekly H&S Checks - water temperature and recordings, water softener, Cooling Tower, plant room, fire alarm tests, fire curtains and doors etc.
  • Monthly H&S Checks - emergency light function tests, fire doors, fire extinguishers, dishwasher cleanliness, water coolers and coffee machine descaling etc.
  • Quarterly H&S Checks - descale shower heads and tap aerators, test radios, phones, alarms etc.
  • To work with cleaners to control the provision and replenish toiletry items, pantry items, including requisition, storage and distribution of such items.
  • To monitor stock levels of consumable items such as fuel, grit, toiletries, light, lamps/tubes and arrange to replenish supplies in accordance with current procedures as updated from time to time.
  • To carry out meter readings for the Academic Building including for the restaurant and retail units.
  • To report emergencies in the case of faults with gas, electric and water supply to the Facilities and Maintenance Manager / Buildings Manager, or where not immediately available follow the emergency protocols in place and updated from time to time.
  • To attend to personnel, such as contractors, visiting the site.
  • To carry out gardening and litter picking on the terraces and in the immediate area surrounding the Academic Building.
  • To comply with the requirements of the Health and Safety at Work Act and the prescribed H&S policy as updated from time to time, other relevant legislation and Building policies and carry out weekly fire alarm tests, and assist with evacuation procedures.

Knowledge and Qualifications

  • General trade skills including one or more of the following – plumbing, electrics, joinery/carpentry, painting and decorating.
  • A working knowledge of the Health and Safety at Work Act.


  • Basic computer literacy
  • Ability to plan and prioritise
  • Excellent organisational skills, with accuracy and attention to detail
  • Ability to follow organisational procedures, external regulations and legislation
  • Ability to understand and apply technical information from manuals and other sources
  • Ability to adapt customer service to recognise the different needs and expectations of diverse groups of customers
  • Ability to lift and carry
Refreshed on: 23 November 2021
Closed date: 05 December 2021
Tags: Operations

The client requests no contact from agencies or media sales.