Age UK - Bromley & Greenwich
Bromley, Greater London (On-site)
£25-28,000 per annum
Permanent, Full-time
Job description

At Age UK Bromley & Greenwich we are passionate about providing quality services to older people.

The charity is seeking to appoint a Senior Advisor who will alongside their team provide telephone and face to face information based support for older people in Bromley regarding various issues that are encountered by this cohort.  

You will be able to demonstrate:

  • Experience of handling a high volume of telephone calls in a customer-focused environment, providing information and guidance, preferably within a quality assured advice giving organisation
  • Excellent customer care skills, understanding and empathy towards older people and the ability to deal with vulnerable callers
  • Ability to organise and prioritise competing demands often with time pressures
  • Excellent communication skills and the ability to identify issues and problem solve
  • Empathy towards older people, friendly warm disposition with an interest in helping older people meet their needs

Closing Date: 5th September 2022 (midday)

Interviews: Week commencing 12th September 2022

Refreshed on: 05 August 2022
Closing date: 05 September 2022 at 12:00
Tags: Advice, Information, Advocacy