Coventry, West Midlands
Royal Leamington Spa, Warwickshire
£31,943.97 per year
Permanent, Contract, Full-time
Job description

Age UK's vision is to make the UK a great place to grow older. We do this by inspiring, supporting and enabling in a number of ways.  

We are actively recruiting for a Services Manager to lead, manage and develop a selection of the charitable services. You will be an active member of the Management Team and will contribute towards the strategic development and operational management of all services. 


You will: 

  • Manage multiple services including delivery of statutory authority contracts 

  • Manage, lead and develop the staff teams working within the services 

  • Ensure service delivery is in line with the agreed strategic plans 

  • Proactively promote and market services 

  • Manage the charitable services with a high level of customer focus 

  • Drive a high quality and performing culture, responsive to the needs of the charity. 

  • Develop and maintain effective working relationships with key stakeholders 

  • Prepare and manage budgets for each service area 

  • Develop expertise and an innovative and entrepreneurial approach to the effective delivery of high quality services 


Skills and Experience: 

  • Evidence continuous professional development 

  • Experience of managing, leading and inspiring diverse multi-functional teams 

  • Experience of developing and leading a strong performance and outcome focussed culture 

  • A proven track record of successfully developing high quality, cross sector partnerships with a wide range of stakeholders 

  • Experiences of successfully developing and leading a strong performance and outcome focussed culture 

  • A detailed working knowledge of either social care or the health care services 

  • Ability to analyse and present complex information. 

  • Ability to build effective teams and relationships and achieve results through others by leading, inspiring and motivating others 

  • Excellent communications skills 

  • Team focussed approach 


What we offer in return: 

  • 27 days holiday plus Bank Holidays 

  • Pension: 3% employer contribution 


Further information regarding this post is available via our website.

Download an application pack from our website and return your completed application via email to that detailed in the Services Manager Recruitment Pack.

If you would like an informal discussion about the role, please contact Jo Judges - email provided in the Services Manager Recruitment Pack. 


Additional Information: 

Age UK Coventry & Warwickshire is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria.  

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. 

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept CVs whether attached with an application or sent speculatively, from individuals or recruitment agencies nor accept the fees associated with them. Please complete an application form as detailed in the job advertisement. 

More about Age UK Coventry & Warwickshire
Age UK Coventry & Warwickshire



Age UK Coventry & Warwickshire was officially launched in April 2019 following a succe... Read more

Refreshed on: 01 August 2020
Closed date: 16 August 2020
Job ref: SMAUG20
Tags: Management, Volunteer Management

The client requests no contact from agencies or media sales.