The Operations Manager will lead, direct and manage services and business operations across Age UK Hammersmith and Fulham. The post holder will work with external partners/funders and be responsible for all aspects of service operations ensuring delivery of services in line with contract and funder requirements achieving high quality and positive outcomes for service users. This is a new, senior role within the charity.
The post holder will have wide ranging responsibilities for the performance and development of internal services and operations. The post offers significant opportunities for innovation, development and growth of existing services, working closely with the Service Development Manager/Fund raiser.
The post holder will also work with the Chief Executive, as part of a Senior Management Team, and will be the Deputy Chief Executive and be responsible for implementing the strategic plans and overall management of Age UK Hammersmith and Fulham ensuring the successful strategic development of the organisation, including business planning, internal policies, procedures and quality standards, cross-departmental working and external relations. The Operations Manager will be required to represent the organisation at a senior level both internally and externally.
The post holder will require business and financial acumen to ensure that current and future operations continue a sustainable and viable basis and can evidence positive outcomes and value in the market we are operating in.
The client requests no contact from agencies or media sales.