Chorley, Lancashire
Lancaster, Lancashire
Lytham Saint Annes, Lancashire
Ormskirk, Lancashire
£35,781 per year
Permanent, Full-time
Job description

About the role

The Independence at Home Manager is a senior role within Age UK Lancashire, and the Operations Team, reporting to the Operations Director and deputising for them where required. You will lead a team responsible for delivering a number of income streams including services contracted by the Local Authority and NHS. 

This role provides an outstanding opportunity to work for a Charity where our mission is to Deliver Outstanding, Responsive & Inclusive Services & Solutions

As a Senior Operational Delivery Manager you will be responsible for:

  • Leading the delivery and development of contracted, grant funded and customer purchased services
  • Engaging with relevant external and internal colleagues to ensure that the quality of services are continuously improved and are value for money
  • Reporting to the Operations Director and supporting them to design, develop and deliver the Operation’s strategy 
  • Leading delivery teams to achieve optimum performance
  • Key stakeholder management

About you

Some of the key skills and experience you'll bring:

  • Experience of working in the Charity/Third Sector, or related field.
  • Extensive experience of Operational Performance and Reporting
  • Strong leadership and people management skills, with experience of having improved team performance
  • Very strong operational and data analytical capability and organisational skills, adherence to policy and procedures and ability to establish new business processes as they arise
  • Strong leadership and people management skills, with experience of having improved team performance
  • Experience of managing NHS/Local authority contracts or working within a similar sector
  • Recent track record of service improvement

Next Steps

For an informal discussion about the role please contact Donna Studholme, Operations Director, details can be found in the job pack on our website:

The full job pack can be downloaded from our website, we do not accept CV's.

Closing date:             22nd February 2021

Interviews:                 TBC

The nature of the post will require travel across the area.  A full driving licence, appropriate insurance cover and use of a car are essential. 

DBS: This post is eligible for an enhanced DBS check and all the associated costs will be met by the employee. The cost for the DBS check is £40 plus an additional administration charge of £5.50 totalling £45.50. This amount will be deducted from an employees first salary with Age UK Lancashire.

Refreshed on: 04 March 2021
Closed date: 12 March 2021
Job ref: IAH Manager
Tags: Senior Management, Operations

The client requests no contact from agencies or media sales.