Community Connections Lewisham (CCL) Community Facilitator

Are you committed to improving the lives of some of the most vulnerable people in our community?   

Community Connections Lewisham (CCL) is a preventative Social Prescribing project, delivered by Age UK Lewisham and Southwark (AUKLS), aiming to improve the health and wellbeing of vulnerable adults across the borough of Lewisham.

We support people to find:

• Local Community Groups and Social Opportunities
• Help with Staying Active
• Befriending and Practical Support (food shopping, odd jobs, etc.)
• New opportunities for Employment, Training and Learning
• Volunteering Opportunities and Opportunities for Participation in their Local Community Projects

Our team of Community Facilitators are passionate about empowering people to take control of their health and happiness. They develop trusting relationships that allow our clients time to focus on what matters to them. Your role as a Community Facilitator would be to co-produce Person-Centred Plans to improve the health and wellbeing for the adults you support, by introducing or reconnecting them to community groups and statutory services. 

The role will require managing and prioritising your own caseload, in accordance with the needs, priorities and support required by your clients. It is vital that you have a strong awareness and understanding of the various and complex needs faced by vulnerable adults in the community, such as financial hardship, loneliness and social isolation, physical and mental illness.

This role allows you to be creative in providing opportunities for a person to develop a sense of belonging within their community. You will support them to set goals, grow their skills and improve their confidence. You will attend community groups and activities within your allocated Neighbourhood, to learn about the type of activities and support available to your clients and the difference this could make on their wellbeing. You will use these as opportunities to promote CCL support to their clients too.

This is a busy and rewarding role giving you the opportunity to make a real difference to the lives of some of the most vulnerable adults in our community.  You will have the opportunity to work alongside Adult Social Care, and gain a greater understanding of local VCS organisations and community groups. You will be working closely with the wider team, taking an active part in the direction and development of the service, and contributing to other areas such as the Gaps Report, fundraising and more.

If you believe this is a role that you’ll be excited to work in every day, if you want to be a part of a positive culture like ours and are passionate about improving the lives of Lewisham residents, we want to hear from you.  

Employee Benefits: 

• 26 days annual leave + bank holidays (pro rata for part-time) 
• Additional 1 day leave for Birthday 
• Access to Employee Assistance Programme, including access to helpline for partners and dependents 
• Flexi time scheme allowing the claiming back of additional hours worked (where appropriate to role) 

• Other flexible working options, including working from home (where appropriate) 
• Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income 
• CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost 
• TechScheme members – enabling employees to purchase tech through AUKLS and spread the cost from their salary 

Age UK Lewisham and Southwark is a safe, inclusive workplace for people of all backgrounds and walks of life. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strongly encourage you to apply if you are from a marginalized or underrepresented group. We encourage those with Lived Experience and Expertise to apply, appreciating the value of staff bringing their whole selves to the workplace. 

Some candidates may see a long list of job requirements and feel discouraged because they don’t match every single quality/experience point – we suggest getting in touch with us where we can answer questions and explain more about the role, to help you decide if you would like to apply. Our contact information is included in the Job Pack.  

For full details please download our Job Pack which includes a Job Description and Person Specification. 

Closing date for applications – 9am 17th August 2023  

Interviews will take place on the 29th August 2023