Age UK Nottingham and Nottinghamshire
Nottingham, Nottingham
£19,918.21–£21,861.45 per annum (DOE), pro-rata
Contract, Full-time
Job description

Up to 37 hours per week – exact hours TBD

Based in Bradbury House, Nottingham*

*Applications for remote working from other areas of the country considered

Fixed term until 28 February 2022

We have an exciting opportunity for a tenacious, compassionate and empathetic individual to provide welfare benefits advice to people aged 18 years and over across Nottingham and Nottinghamshire.

The successful candidate will focus on maximising income by completing welfare benefit entitlement checks and providing support to make the relevant claims and challenge decisions where applicable. The candidate will lead a team of volunteers to support with various functions.

Applications are welcomed from candidates with experience of advice provision and in-depth knowledge of the welfare benefits system. However, full training can be provided for the right candidate with the transferable skills and ability to quickly learn the ropes and gain the required knowledge within a short period of time (on average four weeks).

The role requires excellent attention to detail, exceptional organisation and communication skills and the ability to accurately maintain comprehensive yet concise case notes and produce reports evidencing the achievement of contractual targets by designated deadlines. The ability to work independently and be flexible to accommodating the changing demands of the service is a must.

As an employee of Age UK Nottingham & Nottinghamshire you will be eligible for our attractive package which includes 24 days annual leave (Pro Rata), public holidays, flexible working and a 4% employer contribution pension (in line with auto-enrolment rules). 

For full details and to download an application pack, please visit our website via the apply button.

Closing date: 9.00am on Wednesday 6th January 2021.

Age UK Nottingham & Nottinghamshire promotes equality and diversity.

Registered Charity Number: 1067881

Refreshed on: 26 December 2020
Closed date: 06 January 2021
Tags: Advice, Information, Social Care/Development