London, Greater London
£27,000 - £28,000 per year
Contract, 36 Month's, Full-time
Job description


Job Title:                    Dementia Project Coordinator

Reporting to:             Community Services Manager

Responsible for:       Dementia Project Volunteers 

Salary:                        £27,000 - £28,000 (depending on experience) pro-rata (per annum) including London Weighting, plus up to 6% Pensions Contribution

Hours of work:          4-5 days per week

Annual Leave:           28 days per annum (pro-rata for part time), plus Bank Holidays

Location:                    Beethoven Centre, Third Avenue, London W10 4JL / City of Westminster

Contract:                    Initial 36 months contract with a 6-month probationary period.


Age UK Westminster aims to promote and enhance the well-being and quality of life of all older people in Westminster to help make later life a more fulfilling and enjoyable experience.


A job description is a written statement reflecting the main requirements and essential characteristics of the job.  It is not intended to be an exhaustive list of the duties a post holder might be called upon to perform.

Summary of role

Age UK Westminster is excited to have secured funding to launch a Dementia Project in 2022 that will support older people (aged 50+) living in the City of Westminster who are experiencing memory and cognitive impairment and are experiencing confusion and dementia resulting in severe social isolation.  Project activities will be based around Age UK’s Maintenance Cognitive Stimulation Therapy (MCST) programme; training will be provided. The project will also support those who are caring for people with these issues. 

The role will involve setting up ‘Dementia cafes’ in the Soho (Regents Hall) and Queens Park (Beethoven Centre) locations and matching a small cohort of isolated project participants with trained befrienders. 

The project role will involve close liaison with Westminster’s Memory Service and other community organisations that support older people living with memory loss and dementia. 

Appointments will be subject to a satisfactory enhanced DBS check.

Key responsibilities

  • Co-ordinate the successful running of Dementia Cafes in the Soho and Queens Park wards of the City of Westminster
  • Facilitate the Cafes to provide activities and information that will enhance the lives of those attending and their carers
  • Deliver a specialised programme of activities for people with dementia following Age UK’s Maintenance Cognitive Stimulation Therapy programme (training will be provided)
  • Facilitate an environment where acceptance of dementia will bring about positive feelings for anyone affected by it
  • Promote the project across Westminster to ensure that all those who would benefit are able to attend. This will include working with other professionals and ensuring that publicity materials are available
  • Working with colleagues at Age UK Westminster and other professionals identify and assess individuals who would benefit from being matched with a trained dementia volunteer. Home-visiting will be required. 
  • Develop an assessment and planning tool that is person-centred
  • Working with Age UK Westminster’s Volunteer Coordinator to develop a role description and appropriate induction and training for volunteers interested in becoming Dementia volunteers. 
  • Match individuals with Dementia volunteers
  • Provide ongoing support and supervision to the team of Dementia volunteers
  • Ensure that all records are kept up to date for the Dementia project  on Age UK Westminster’s CRM (Charity Log|) 
  • Lead the implementation of monitoring, evaluation and quality assurance procedures
  • Prepare project reports for management and funders as and when required. 

Monitoring, Evaluation & Reporting 

  • Lead the implementation of monitoring, evaluation, and quality assurance procedures
  • Prepare project reports for management and funders as and when required. 
  • To regularly review project and monitor agreed targets, using this information to advise on, initiate and develop service as appropriate.
  • Evaluate the impact of the service on older people
  • Ensure that all records are kept up to date for the Dementia project on Age UK Westminster’s CRM (Charity Log) 

      ●   To attend internal and external (including project review/monitoring) meetings relevant to the project.

      ●    Provide case studies in relation to the project’s impact on clients and volunteers as requested by colleagues

  • Keep confidentiality in respect of contacts and information

General responsibilities

  • Participate in team meetings and training.
  • Participate in personal, team and organisational development.
  • Carry out other projects and tasks as needed.
  • To work as a member of AUKW’s staff team and support / assist colleagues in the achievement of objectives. 
  • To use initiative and work effectively with others 
  • To always maintain service user confidentiality. 
  • To undertake other duties as may be reasonably required by the Chief Executive Officer, Management team or Trustee Board in the pursuit of the aims and objectives of Age UK Westminster
  • To work within Age UK Westminster’s values, principles, policies, and procedures.
  • Support Age UK Westminster’s approach to a broad, visible diversity and equality agenda and to ensure that we take account of the needs of the whole community.
  • Implement the delivery of new standards as they arise.
  • Report any maintenance or Health and Safety issues for further action as they arise.
  • Undertake other duties that may from time to time be reasonably required, e.g., attending community events, assisting with small scale fundraising etc. 

Responsibilities of the Charity

Age UK Westminster will support the role as follows:

  • Line Management & Support from the Community Services Manager.  
  • Induction training and briefing 
  • Database training
  • Regular briefing/update meetings and emails
  • Provision of materials where appropriate

As a member of staff, you can expect:

  • A full induction
  • Regular line management supervision and support from your supervisor and team members
  • The opportunity to participate in team meetings
  • Internal relevant to your role and to other areas of personal and professional development

Our office is open from Monday – Friday, 9.30am – 5pm. 

The postholder will be required to be flexible with their working hours, as some activities and events may need to be conducted outside of regular working hours (evenings/weekends).


Person specification


Essential Criteria

Good level of general education, literacy and numeracy to GCSE or above

Good standard of written and spoken English


Other community languages

Training in Dementia Awareness and Communication 

First Aid Training 


Minimum of one year’s experience of working with people with dementia and their carers in a similar setting

Recent experience of working with volunteers.

Experience of supporting older people in the community and understanding of the issues they face

Experience of leading and implementing a new project

Experience of implementing monitoring and evaluation frameworks - Desirable 

Experience of communicating effectively with local stakeholders



Good understanding of dementia and the needs of people with dementia and their carers and the impact of social isolation on their lives. 

Ability to deliver a programme of activities tailored for people with dementia following Age UK’s programme of MCST. 

Ability  to deliver activities that follow training guidance

An understanding of how to support and work with people living with dementia and their carers 

Ability to prioritise tasks and meet targets and deadlines

Excellent people and communication skills

Ability to travel independently across Westminster

Strong understanding of confidentiality, safeguarding, health and safety and equality and diversity


Report writing

Ability to implement monitoring and evaluation frameworks

Understanding of tools that can be used to measure health, wellbeing and social impact 


Ability to motivate and inspire people living with dementia

A person-centred and flexible approach to work

Ability to work well with a team and to work independently without supervision

Ability to keep calm and find solutions



More about Age UK Westminster

Age UK Westminster is an independent charity which aims to promote the well- being of older people living in the City of Westminster and to hel... Read more

Refreshed on: 23 December 2021
Closed date: 07 January 2022
Job ref: AUKW Dementia
Tags: Social Care/Development, Vocational/Services

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