NW1, London
£37,000 - £38,000 per year
Permanent, Full-time
Job description

All We Can is looking for an exceptional Capacity Development Manager to join it's Programmes and Partnerships Team.  The ideal candidate will have advanced knowledge and skills in NGO Capacity Development using an organisation development approach, excellent group facilitation skills and a strong repertoire of capacity development mechanisms and tools for NGOs.  As part of their portfolio, the Capacity Development Manager will also have geographic responsibility, managing All We Can's partnerships in two priority countries (likely to be Ethiopia and Zimbabwe).

Interviews for this role will be held on Tuesday, 3rd September 2019, but early interviews may be held for outstanding candidates, so early applications are strongly encouraged.

The Capacity Development Manager will champion our partnership framework which places capacity development using an organisation development (OD) approach at the heart of our relationship with southern partners.  This is a central role that ensures that our practice is consistent with our values and approach.  As a specialist in this area s/he will lead the review of current Capacity Development (CD) tools and develop new ones that will be adopted by the Programmes & Partnerships Team in its work.  Experience in conducting organisation assessments, strategic planning and review workshops for NGOs is an added advantage.  The Capacity Development Manager will also be a geographic lead, managing partnerships in allocated All We Can priority countries, likely to be Ethiopia and Zimbabwe.


Responsible to: Programmes Director


Internal:  Programmes & Partnerships Team and All We Can staff

External: Consultants and Partner staff


Main tasks and responsibilities:

  • Lead the review of our Capacity Development and OD approach stemming from our partnership framework for All We Can’s  NGO partners as part of our new 2020-2025 strategy
    1.     Support the strategic evaluation of our 2015 -2020 strategy focussing on capacity development outcomes, drawing lessons for the new 2020 – 2025 strategy
    2. Review  our organisational assessment tool and guidelines based on standard CD and Organisation Development (OD) models to be used by external consultants and All We Can staff to support partners to identify capacity development needs and develop OD action plans


  • Lead on capacity development and organisational development
    1.      Support All We Can Partnership Managers to follow up the implementation and monitoring of partner OD action plans  in their focus countries
    2. Support the identification, coordination and delivery of support and training to partners in line with their capacity development & OD action plans
    3.     Be an internal resource person to undertake CD and OD processes for partners in own focus countries and where feasible [at the request of other PMs] in other All We Can priority countries
    4. Establish multiple capacity development mechanisms for our partners (such as fellowships, learning hubs on various CD & OD topics such as leadership, organisational change management, culture, sustainability etc.)
    5.  Establish and manage a database of CD & OD consultants operating at the national, regional and global level as a resource for the Programmes and Partnerships Team (PPT)
    6. Support the development of guidance and tools on specific areas of organisational development, organised in line with elements within the organisational self-assessment tool
    7.     Support the Programmes Director to run internal CD & OD training for the PPT (including national All We Can Partner Coordinators & regularly used consultants)
    8.     Lead the planning of CD/OD sessions in  partner conferences


  • Support to other staff and partners
    1.     Develop and periodically review our CD & OD training materials for partners ensuring they are current with best practice
    2. Support other Partnership Managers to implement and imbed our CD & OD approach within their programmes and with partners
    3.     Work closely with the Public Engagement Team (PET) to promote good organisational communications internally and with partners and learn from our achievements in partner CD & OD
    4. Work closely with the PET, particularly the Philanthropy Manager to assist with resource mobilisation.
    5. Support the MEL Manager to establish effective systems to monitor, evaluate and learn from our capacity development and organisation development efforts


  • Management of Staff and consultants
    1.     Recruit and manage country coordinators (where these are needed)
    2. Recruit and manage CD & OD consultants working with All We Can and/or its partners as needed
    3.     Support other partnership managers to assess and select CD & OD consultants for their programmes


  • Partner relationship management and development Programme Quality
    1.     Manage several partnerships with NGOs in allocated countries
    2. Monitor and evaluate the progress of partners and the use of any grants via correspondence, regular reports and visits to southern partners
    3.     Develop the capacity of All We Can partners both at a distance and during visits through: giving advice, coaching/mentorship, sharing information and useful tools, encouraging networking opportunities, conducting or arranging training and technical assistance
    4. Provide Programmes Director with adequate narrative and financial information for partnership and grant approval as well as progress monitoring, including recommendations for partnership continuation or termination


  • Programme Quality
    1.      Inspire and support innovation and learning in the development of All We Can’s programming and support the analysis and understanding of specific area of responsibility.
    2. Ensure programme compliance in all areas of donor funding, travel and safety, and financial transactions in area of designated responsibility 


  • Relationship management
    1.     Provide authoritative external representation and develop All We Can’s interests through proactive management of positive relations with relevant partners, donors and stakeholders including like-minded organisations in the UK and overseas
    2. Monitor implementation and write reports in line with donor criteria
    3.     Build links and develop partnerships with institutions that offer learning, networking, capacity building, organisational strengthening opportunities and OD best practice
    4. Contribute to developing organisational learning and expertise in this specialist area through research and sharing of knowledge within the team


  • Corporate Responsibilities
    1.     Ensure familiarity with and adhere to All We Can’s policies and procedures and keep informed of all cross departmental activities
    2. A commitment to All We Can’s vision, mission and values, and accepting of its identity as an international development, relief and advocacy organisation actively engaged with the Methodist Church.


Terms and Conditions


Hours of Work: The normal hours of work will be 7 hours a day (35 hours per week), with core office hours being 10.00 to 16.00, Monday to Friday with an hour’s lunch break. Occasional weekend and evening work as well as overseas travel will be required. Payment for overtime is not given but employees are entitled to time off in lieu by agreement.


Starting salary: £37,000 - £38,000 per annum    


Holiday Entitlement: 25 days per annum, plus Bank Holidays and an extra three days at Christmas and New Year. Additional leave is also awarded after 2 years (3 days) and 5 years (2 days) continuous service.


Other Benefits: Life Assurance, Childcare Vouchers, Cycle to Work Scheme and Employee Assistance Programme,  Critical Illness/ Income Protection Insurance, Confidential Counselling Service, TOIL, Enhanced Maternity / Paternity / Adoption and Parental Leave, Dependents and Bereavement and Special Leave, Volunteering Time Off Scheme, flexible working hours and working from home options.


Sick Pay: Entitlement in accordance with All We Can’s terms and conditions of employment.


Pension: All We Can operates a defined contribution pension scheme, with a minimum contribution of 6% employer and 3% employee that all employees are eligible to join. Full details will be provided at the commencement of employment.


Probationary Period: Appointments are made subject to the satisfactory completion of a probationary period, normally six months.


DBS (Disclosure and Barring Service): The appointment is subject to a Disclosure and Barring check, please see application form for full details


Season Ticket: Season ticket loans are available after the satisfactory completion of the probationary period.


Health and Safety: The post holder will be subject to All We Can’s Health and Safety policy.


Equal Opportunities: The post holder will be subject to All We Can’s Equal Opportunities policy.


Physical Conditions: Office accommodation in an open plan office based at Methodist Church House, 25 Marylebone Road, London, NW1 5JR


N.B. Must have the right to live and work in the UK to be considered for this role


August 2019


Person Specification

Capacity Development Manager

Method of Assessment:  A – Application form, I – Interview, W – Written exercise, Q – proof of qualification





Method of assessment

Proven abilities

Significant field experience of working with small development organisations, NGOs, CBOs, FBOs or INGOs in a low income country

Experience with overseas church engagement and/or mobilisation programmes

 A, I

Experience in developing the capacity of individuals and NGOs and churches (the latter is an added advantage)

Knowledge of key organizations and networks active in the field of capacity building

A, I,W

Considerable work experience related to capacity development and/or organizational development and managing complex capacity development programs involving staff and partners in remote locations at multiple levels of intervention (global, regional and national)

Proven experience of organisation development practice, including facilitating organisation assessments, strategy development and review workshops for NGOs


Good understanding of a range of effective community development approaches

Experience with overseas community based projects programmes

A, I

Experience in project management, managing against milestones, dependencies, resources, risks, and issues

Demonstrable experience of Monitoring & Evaluation and beneficiary accountability

A, I

Monitoring of projects in the field and/or at a distance

Experience in M&E of capacity building interventions, with emphasis on learning, tracking of impacts and cost-effectiveness of interventions

A, I, W

Analysis of narrative and financial documents in order to monitor and evaluate project success

Successfully applying for funds from institutional sources

A, I

Experience and tact in coaching and working with leaders and their organisations at various levels of development



Experience in establishing and developing successful partnerships with NGOs and in developing interdependent relationships



Experience of managing procurement of consultants and their subsequent management



Education & training

University degree or equivalent in NGO Management, Development Studies, Organisational Psychology, Organisation Development or related subject

Post-graduate qualification in development studies or a related subject


Proficiency in computer skills, including Word, Excel, PowerPoint, and use of internet and email

Familiarity with database programmes

A, I, W

Special Knowledge & Skills

Proven organisational and administrative skills


A, I

Solid understanding of NGO management

NGO management experience is an added advantage

A, I

Knowledge of the latest thinking in the field of capacity development



Superior understanding of a host of capacity development approaches (training, mentorship, placements, fellowships and other innovative mechanisms) and how to combine these effectively and strategically to ensure that improved knowledge and skills translate into greater performance at the organisational level and ultimately in the impact of partner programmes

Proven track record of coordinating and supporting organisational change processes, developing and embedding new and different ways of working


Superior training and facilitation skills. This includes experience in designing, delivering, facilitating and convening workshops, courses and roundtables; extensive knowledge of adult learning  approaches; and proven track record in the design and delivery of effective, visually engaging presentations and learning materials                            



A track record that demonstrates energy and creativity, and the ability to successfully prioritize and manage competing priorities.


A, I

Without direct authority be able to inspire, educate, motivate and influence others across All We Can and more broadly



Strong written communication skills


A, W, P

Proven ability to deliver presentations


A, I, P

Ability to travel alone (up to a maximum of five times a year for an average of two weeks per trip) in sometimes remote and basic environments


A, I

Excellent written and spoken English

Working knowledge of French or other relevant local language

A, I, P

Ability to work diplomatically and in a culturally sensitive manner in a range of environments 


A, I

A systematic approach to work and strong attention to detail


A, W

An excellent team player with good skills in team work and consultative approach to decision making


A, I

Special Qualities & Attributes

Self-motivated and able to work under pressure and prioritise effectively


A, I

Pleasant, tactful, diplomatic manner and disposition in interacting with colleagues, partners and the general public.



Commitment to All We Can’s vision, mission and values, and accepting of its identity as an international development, relief and advocacy organisation actively engaged with the Methodist Church


A, I

A commitment to All We Can’s strategy to engage with faith based groups and churches in particular, as part of its collaborative approach to sustainable development



Self-aware individual with creativity, drive, resilience and integrity whilst keeping a sense of perspective

Application instructions

To find out more or to download an application form, please visit our website. 

Applications are welcome until the deadline of Monday, 26th August 2019.

 Interviews will take place on Tuesday, 3rd September 2019 (but early interviews may be held for exceptional candidates so early applications are strongly encouraged)





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All We Can

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Refreshed on: 18 August 2019
Closed date: 26 August 2019
Job ref: Capacity Development Manager
Tags: Christian, Management