NW1, London
£24,000 per year
Permanent, Full-time
Job description

All We Can is looking for a highly motivated and enthusiastic Supporter Care Officer to join our small, friendly Public Engagement Team. We are looking for someone who is proactive and energetic and shares our commitment to helping people living in some of the world’s poorest communities by ending the suffering caused by inequity and injustice.

As the Supporter Care Officer you will oversee the collection, import, maintenance and analysis of data. You will seek out the most efficient and effective methods of recording, organising and utilising data that fully supports organisational processes, as well as future innovation strategies and initiatives.

Using our CRM system, Raiser’s Edge, you will lead on data selections, data segmentation, marketing analysis and how insights support business. You will ensure more effective and tailored communication with our donors and supporters.

Outgoing, with an ability to build rapport quickly, you will enjoy dealing with supporters. As first point of contact for All We Can supporters you will use your excellent listing and communication skills, and above all a real passion for delivering an excellent supporter experience, to engage and steward supporters.

This is an exciting and varied role working as part of a friendly and passionate charity, with an opportunity to make it your own and make a difference!

If you are interested in the role of Supporter Care Officer please read the full job application pack  and complete the application form which are both downloadable from the All We Can website and return it to us by 12:00 21 February 2020.

Salary: £24,000 per annum

Term of appointment: Permanent, 7 hours a day (35 hours per week)

N.B.: You must have the right to live and work in the UK to be considered for this role.

About All We Can:

All We Can is an international development and emergency relief organisation. It helps find solutions to poverty by engaging with local people and organisations in some of the world’s poorest communities to end the suffering caused by inequality and injustice.

All We Can is the Methodist development and relief agency and an integral part of the Methodist Church in Britain’s response to international development and relief with its vision, priorities and values grounded in Christian principles.

Application Instructions:

Please send your completed application form to Patti Tobin, Office Manager.

Applications will be reviewed as soon as they are received, so early submissions are encouraged.

Applications are welcome until the deadline of 12:00 21 February 2020.

Interviews will be held on the 06 March 2020.


Applications will be reviewed on an on-going basis and interviews of strong candidates may be conducted before the advertised date. Early applications are strongly recommended.


Note: We do not accept CVs or other documentation, the All We Can application form must be completed for you to be considered for the job. The appointment is subject to a Disclosure and Barring check, please see application form for full details. We do not wish to be contacted by recruitment agencies.


All We Can is the operating name of the Methodist Relief and Development Fund, a charity registered in England and Wales, number 291691







More about All We Can
All We Can

"It’s exciting to work for an organisation which is ambitious, punches above its weight and makes a real impact." Read more

Refreshed on: 07 February 2020
Closed date: 21 February 2020
Job ref: Supporter Care Officer, All We Can
Tags: Fundraising, Marketing

The client requests no contact from agencies or media sales.