Alzheimer's Society
£20,872 - £22,143 per annum (depending on skills and experience)
Job description
Employee Support Assistant

Contract Type: Fixed Term contract for 18 Months.
Location: Home Worker - England and Wales
Salary: £20,872 - £22,143 per annum (depending on skills and experience)
Working Hours: 35 per week

Closing Date: 30 May 2022
Interview Date: TBC (via Zoom or Teams)

Please note, the deadline for submitting applications for this vacancy is 23:59pm on the closing date.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About Alzheimer's Society

We are the UK's leading dementia charity. Every day, we work tirelessly to find new treatments and, ultimately, a cure for dementia. We provide expert information, training, and support services to all those who need our help. And we are creating a more dementia-friendly society so people with the condition can live without fear and prejudice.

Until the day we find a cure, Alzheimer's Society will be here for anyone affected by dementia - wherever they are, whatever they're going through. Everything we do is informed and inspired by them.

About the role

We have new opportunity available for individuals who are looking to enhance their HR and employee support experience with the Alzheimer's Society.

Our centralised People Services team are responsible for supporting our people and their managers to use/interpret/apply the systems, policies, processes and procedures that support our people throughout their work life-cycle with the Society.

This role is integral to the delivery of an excellent experience for everyone who comes into contact with People Services by providing a professional first point of contact advisory service, alongside an efficient and effective administrative service.

This is a great opportunity for someone who has a great customer service approach and looking to further develop their career in HR.

About you

- Excellent communication skills both verbal and written (essential)
- Ability to work collaboratively as part of a team (essential)
- Be able to use your own initiative and search/offer resolutions to complex queries
- Provide high quality advice, guidance and support by email and telephone to our employees and managers
- Strong interpersonal skills you will develop good working relationships with your team and customers.
- Experience of working in a customer focussed role
- Demonstrate strong administrative skills and be conversant with using a database.
- Experience of working in a HR environment (desirable)
- Ability to demonstrate your highly-developed inquisitive skills to ensure full understanding of an issue, with the ability to explain complex and technical information clearly and simply.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

You may have experience of the following: Support Assistant, Customer Service Advisor, Customer Service Assistant, Customer Service Agent, Support, Administrator, Employee Support Executive, Employee Service, Employee Services, Administrator, Admin Assistant, Office Administrator etc.

Ref: 133 012
Posted on: 16 May 2022
Closed date: 30 May 2022 at 01:00
Job ref: 133012
Tags: Support Worker