Alzheimer's Society
£25300 - £27628 per annum
Job description
Quality and Learning Officer

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Quality and Learning Officer
Location: Flexible across Wales
Contract type: Full Time, Permanent
Hours: 35 per week
Salary: £25,300 - £27,628 actual per annum (depending on skills and experience)

Closing date: 16 April 2020
Interview date: Tuesday 5 May 2020 – Virtual Interview via Zoom

About the role:

Alzheimer’s Society’s Safeguarding and Quality Team are looking for a Quality and Learning Officer based in Wales, who will be able to provide expert advice, quality assurance and learning across the organisation, enabling our people to provide excellent, safe services to people affected by dementia. The Safeguarding and Quality Team are part of the Operations directorate and have overall responsibility for three key areas of work: safeguarding, quality and operational learning.

Quality and Learning Officers specialise in two key areas of the team’s work: quality assurance and operational learning. They are responsible for undertaking audits in line with the ISO:9001 quality standard, service observations and other relevant compliance activity. They also design, develop, deliver and evaluate programmes of learning across the Operations directorate, including the delivery of the Society’s dementia learning and safeguarding training.

Quality and Learning Officers also have responsibility for undertaking activity in relation to some key areas of the team’s work: learning and development, continual improvement, guidance and procedure, engaging and influencing others, and using data to report.

About you:

You should have experience of working within a quality assurance framework, an understanding of service and/or quality standards and an ability to relate them to practice. Knowledge of the ISO:9001 quality standard would be desirable, along with experience of undertaking quality assurance activity.

Experience of working in a safeguarding, health and/or social care organisation will be required. You should also be able to demonstrate development, delivery and evaluation of high-quality information and learning packages, preferably within a health and social care setting. An ability to use data from different systems to provide information which will help support continual learning and improvement would also be desirable.

You will need to be confident working on your own initiative as well as part of a geographically dispersed team, content to commit to some travel across the country and able use appropriate technology to engage and collaborate with colleagues remotely.

You should also demonstrate a sound knowledge and understanding of dementia, work in an inclusive way and encourage positivity, optimism and solution-focussed approaches.

You may have experience of the following: Safeguarding and Quality Officer, Safeguarding Officer, Quality Officer, Policy Officer, Safeguarding, Healthcare, Learning, Third Sector, NFP, Not For Profit, Charity, Charities etc.
Posted on: 06 April 2020
Closed date: 16 April 2020
Job ref: 92835
Tags: Social Care/Development