Birmingham, West-Midlands
£19964 - £20770 per annum
Job description
Volunteering On-boarding Coordinator

Please note the deadline for submitting applications for this role is 23:59 on the closing date.

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia..

Volunteering On-boarding Coordinator Responsibilities:

The Volunteering On-boarding Coordinators are responsible for enabling anyone who wants to give their time to the Alzheimer’s Society to find an opportunity that suits their interests, skills and experience. As the first point of contact for external enquiries about volunteering, you will deliver first class customer service and support new volunteers through the on-boarding process. Ensuring new volunteers have a positive initial experience of the Alzheimer’s Society, and are able to get started in their role quickly and effortlessly, will be your top priorities.

Responsible for maintaining effective systems and processes to support the on-boarding process, the role involves tracking and reporting on on-boarding and recruitment activities. Answering queries, providing guidance and delivering learning about the on-boarding process to volunteer managers will also be a key part of the role.

Volunteering On-boarding Coordinator Requirements:

This is a great opportunity for anyone who is passionate about volunteering and committed to providing exceptional customer service. To succeed you will possess excellent organisational skills as well as strong written and verbal communication skills. You will be a self-motivated team player, willing to go the extra mile - with a strong commitment to working closely with both colleagues within the Volunteering Development team and the other departments across the Alzheimer’s Society.

Able to juggle a busy and varied workload, you will need excellent organisational skills and the ability to see things through. Your pro-active, can-do approach will enable you to solve problems that arise and find solutions for our customers. Good IT skills are essential to the success of this role as is experience of working with large databases and creating reports.

If you have the right experience, are passionate about volunteering and want to enable our people to inspire thousands more volunteers to unite with us to create a world without dementia, then we would love to hear from you.

About Alzheimer’s Society:

Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

Position: Volunteering On-boarding Coordinator
Location: Birmingham – Tricorn House
Contract type: Permanent, Full Time
Hours: 35 hours per week,
Salary: £19,964 - £20,770 actual per annum (depending on skills and experience)

Closing date: 26 November 2020
Interview date: 10 December 2020

You may have experience of the following: Volunteering On-boarding Coordinator, Volunteering Assistant, Volunteering Coordinator, Volunteer Officer, Customer Service Advisor, Administrator, Charity, Third Sector, NFP, etc..
Posted on: 16 November 2020
Closed date: 26 November 2020
Job ref: 95439
Tags: Volunteer Management