Manchester, Greater Manchester
£20,000 per year
Permanent, Full-time
Job description

Who we are looking for

We are looking for three motivated and talented customer service and administration professionals to join our Faculty Planning and Assessment team as our new Associates. There are three roles available. These roles will be part of a team providing varied support across the Faculty Planning & Assessment function so that we are able to staff our programmes to an exceptional standard. As part of the Faculty Planning & Assessment team, the Associates will work across the Facilitation, Coaching and Assessment strands to liaise with faculty, support assessment delivery and process, deliver outstanding support to all faculty members, and provide financial and other administrative support.


Based in our Manchester office, and reporting to the Senior Associate, you’ll be responsible for providing excellent customer service to both internal and external faculty, ensuring that communication is clear, accurate and engaging. You will also be responsible for supporting the matching process of facilitators and assessors to events and candidates, and for this you will need to ensure that the teams’ data is accurate and up to date. Underpinning these tasks is a wide variety of administration that supports the wider team and Assessment function. To deliver on these tasks, you will bring good organisation, planning and prioritisation skills, experience delivering excellent customer service, as well as the ability to use your initiative and problem solve successfully.


Who are Ambition Institute?

Ambition Institute has one purpose: to help educators serving children from disadvantaged backgrounds to keep getting better. With our new organisation, and more than ten years of collective experience in working with educators at all levels, we believe that exciting opportunities lie ahead. We are a graduate school for educators, and we apply academic rigour to our learning design, drawing on frontline insights from schools into what works in practice. Our programmes leverage the latest evidence from international experts, which means we think carefully about what is taught, how, and in what sequence. We work collaboratively to enable school improvement for the benefit of pupils, particularly those from disadvantaged backgrounds.


Our offer

We are happy to announce that we will be able to offer you:

  • Flexibility on how you work – agreed between you and your line manager
  • A competitive annual leave entitlement of 25 days, plus bank holidays
  • 2 additional annual leave days for 1 day booked during December over the festive period
  • A generous employer pension contribution of 11% (10% pension plus 1% NI rebate)
  • Competitive salary rates
  • Access to an interest free season ticket and bike loans, as well as eyecare vouchers
  • An Employee Assistance Programme (EAP) which provides confidential support for employees on personal or work-related matters.
  • A robust learning and development offer that ensures your continuous professional development


How to apply

All applications must be received by the closing date, midnight on 27th September 2020.

To apply for this role, or any of our other vacancies or for any questions or queries please visit our website.

Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.

More about Ambition Institute
Ambition Institute

We’re a new, bold organisation formed from the merger of two education charities, Ambition School Leadership and the Institute for Teachi... Read more

Posted on: 15 September 2020
Closed date: 27 September 2020
Tags: Admin, Advice, Information

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