City of London, London (On-site)
£26550 per annum
Job description
This role is a key post in the Supporter Engagement team and will play an important part in our strategy to increase the proportion of unrestricted income raised by Amref UK from 10% to 30%, which will contribute to a near-doubling of overall income in the next few years.

The Fundraising and Communications Officer will work with the Individual Giving Manager and the Fundraising Assistant to deliver flexible, cost effective and class-leading fundraising, communications and digital marketing to enable Amref UK to achieve its unrestricted fundraising objectives. They will be responsible for identifying and adapting content about Amref’s work and impact for a range of audiences, including print and online channels. They will ensure everyone who comes into contact with Amref has an interesting and inspiring supporter journey, and will work with our digital agency, telemarketing agency and other suppliers to make this happen, as well as writing and delivering email journeys and supporter care initiatives. Together with the Individual Giving Manager, they will be responsible for Amref UK’s digital presence, including day to day updates of the website and posting organic
content across our social media channels.

Fundraising Officer Requirements:

All applicants must have the right to work in the UK. Amref Health Africa UK is not able to support visa or work applications for this role

Essential Knowledge

• Cultural sensitivity and an understanding of, and commitment to, Amref’s mission
• Good understanding of direct marketing best practice

Essential Experience

• Experience of writing content for different channels including the web, email and offline (print)
• Experience of posting on social media, including interpretation and analysis of social media and digital metrics, in either a personal or professional capacity
• Experience of effectively managing projects from start to finish
• Experience of working in a busy, fast-paced environment and juggling a range of tasks

Essential Skills

• Fluent written and spoken English
• Strong writing and editing skills with excellent attention to detail
• Confident user of the Microsoft Office package (particularly Word, Excel and PowerPoint)
• A good understanding of supporter motivations and feelings and the ability to translate this into engaging and responsive communications and content, adapting to difference audiences as needed
• Ability to work independently and efficiently on own tasks, as well as be supportive to the wider team
• Organised, and able to manage a large range of tasks on a regular basis
• Flexible and responsive; able to change direction and reprioritise in response as needed
• Excellent coordination skills and the ability to work to tight and multiple deadlines
• A strong sense of what makes a compelling story, and what makes a powerful photograph

Desirable Experience, Knowledge & Skills

• Experience of working on direct marketing appeals across a range of channels
• Experience using a CRM database (we use Raiser’s Edge and will soon be using Microsoft Dynamics)
• Experience of website management (we use Umbraco CMS)
• Knowledge of the UK fundraising environment and specifically the Fundraising Regulator, ICO, Data Protection Act and GDPR
• Working knowledge of Google Analytics and Google AdWords
• Experience of working in international development / health / an organisation connected to Africa

About Amref Health Africa

Amref Health Africa is Africa’s leading health charity. We work with women and girls to secure the right to health and break the cycle of poverty. Headquartered in Nairobi, we are truly an African organisation, partnering with communities in 35 countries to create lasting change.

We might not be a household name here in the UK, but travel to rural Kenya or the streets of Kampala, and Amref is known and trusted as the local organisation that understands what people need. 97% of Amref’s staff are from sub-Saharan Africa; understanding the local culture means they are best placed to support their communities.

In the UK, we raise funds from across the giving spectrum to increase our impact in Africa. Our two core teams focus on raising unrestricted and restricted funds. The unrestricted team works mainly with individual supporters, as well as some trusts and corporates, while the restricted team works with other corporates, trusts and institutional donors.

Location: Hybrid – a mix of home-working and time in our London (Islington) office
Contract: Permanent
Hours: Full Time
Salary: £26,550 per annum
Benefits: High levels of engagement, involvement and responsibility. Generous pension scheme with employer match of up to 7.5%. Enhanced maternity leave. Holiday allowance (25 days per annum, rising to 27 after 2 years service, bank holidays and 3 additional days at Christmas). Season ticket loan. Cycle-to-work scheme. Flexible working opportunities. Potential for travel to countries in sub-Saharan Africa.

You may have experience of the following: Fundraising Officer, Individual Giving Officer, Donations, Fundraiser, Partnership Executive, Fundraising Coordinator, Charities, Not for Profit, Fundraiser, Individual Giving, Third Sector, Fundraising Assistant, etc.

Ref: 134 374
Posted on: 05 July 2022
Closed date: 01 August 2022 at 01:00
Job ref: 134374
Tags: Fundraising