Temporary Animal Jobs
We have an exciting opportunity for an experienced Supporter Care Team Leader to join our Supporter Services team. You will join us working 35 hours per week, on a 12 month fixed term contract and will be based at both our National Cat Centre in East Sussex and from home. In return you will receive a salary of up to £30,781.96 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
The Supporter Services team is part of the Cats Protection Marketing & Income Generation directorate. We answer queries from supporters about memberships, sponsorships, lotteries, raffles and donations. We also record and update the contact preferences of our supporters to ensure we only send communications which are wanted. The Supporter Services team is also responsible for the management of the Gift Aid scheme for Cats Protection, claiming money back from HMRC to provide much needed assistance to the many cats and kittens in need of help. We look to provide the best service possible to our supporters, although we never stop striving to improve this service.
Responsibilities of our Supporter Care Team Leader:
As Supporter Care Team Leader you will lead a team of Supporter Services Advisors, who are the first point of contact for fundraising enquiries, and through direct communication with supporters via a variety of channels (including inbound and outbound telephone calls, letters, email and social media response), build loyal, committed relationships with supporters. You will establish and maintain processes and procedures to provide a first-class level of customer care to current and potential supporters.
What we’re looking for in our Supporter Care Team Leader:
- Demonstrable experience of line managing staff including setting objectives, managing performance, conduct, staff development, induction and training in line with organisational policies
- Demonstrable experience in a supporter relations or customer care environment
- Experience of delivering a high quality of telephone-based customer support or service
- Experience of handling complex complaints and queries
- Understanding of compliance within an supporter care environment, including Data Protection, Fundraising Code of Practice, Gift Aid etc.
What we can offer you:
- salary of up to £30,781.96 per annum
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Join us as our Supporter Care Team Leader and know you are helping to make a real difference to cats and kittens across the UK!
Closing date: 10th April 2024
Virtual interview date: Week commencing 22nd April 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
We have an opportunity for an experienced Retail Online Hub Manager to join us in Midsomer Norton. You will join us working 35 hours per week (over a 7 day rota) initially on a 9 fixed term contract and in return you will receive a competitive salary of up to £25,765.62 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
Cats Protection is entering an exciting new era, having developed a 10-year strategy which aims to significantly increase the welfare of many more cats. Retail and trading will play a key role in growing income and introducing new audiences to Cats Protection. Cats Protection currently operates 100+ shops across the country and an online trading operation for new and donated goods. We have ambitious plans to significantly expand and further enhance our online retail proposition in the next 12-24 months.
Responsibilities of our Retail Online Hub Manager:
As Retail Online Hub Manager, you will lead, develop and manage the donated online hub operation in order to maximise our donated online income stream. As well as driving income, you will also manage expenditure to maximise the profit contribution from the online hub. You hold line management responsibility for the Online Sales Listers and be responsible for a group of volunteers who support our online operation.
What we’re looking for in our Retail Online Hub Manager:
- Experience of managing eBay or other comparable online operations
- Demonstrable learning and experience from functioning in a relevant ecommerce environment
- Previous experience of line managing a team and building a culture of achieving collective goals
- Experience and/or understanding of working to sales targets and budgets
- A full valid UK driving license and access to a vehicle
What we can offer you:
- salary of up to £25,765.62 per annum plus excellent benefits
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Join us as our Retail Online Hub Manager and know you are helping to make a real difference to cats and kittens across the UK!
Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note applications which are received after the closing date may not be responded to.
Closing date: 7th April 2024
Virtual interview date: 12th April 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please let us know if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
We have an exciting opportunity for an experienced Area Retail Manager to join our retail team. You will join us working 35 hours per week, on a fixed term contract for 12 months and will be based in or around London & the Southeast. In return you will receive a salary of up to £39,772.80 per annum (+ £3,600 car allowance) plus excellent benefits
Please note, this area includes Surrey, Sussex, Suffolk & London.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewelry and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Area Retail Managers oversee the retail operation within their dedicated region. We are helping the environment while improving the lives of cats, one t-shirt at a time.
Responsibilities of our Area Retail Manager:
As Area Retail Manager you will apply commercial judgement and creativity to drive sales and maximise profits by supporting shop within your area to achieve their full potential. You will empower shop teams to achieve their targets by providing inspirational leadership to shop teams. This is a varied role where you be responsible for over 15 shops and requires the successful candidate to be flexible to travel around the region.
What we’re looking for in our Area Retail Manager:
- Experience in a multi-site retail management position
- Experience of managing employees, including recruitment, retention, performance management and dealing with disciplinary situations
- Experience of setting and managing income and expenditure targets
- Ability to build & maintain positive working relationships with a variety of people, both paid & voluntary
- Full driving license and access to a vehicle
What we can offer you:
- salary of up to £39,772.80 per annum
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Join us as our Area Retail Manager and know you are helping to make a real difference to cats and kittens across the UK!
Closing date: 1st April 2024
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Fixed Term 2 year - 35 hours per week (working hours)
Salary: £33,800
Based at our HQ near Stoneleigh, Warwickshire (Agile working arrangments available)
The British Horse Society is the nation’s largest equine charity with a passion for horses that is backed by knowledge and expertise. The BHS represents and provides a range of services for horse riders, horse owners, enthusiasts and professionals.
Our Home Team within the Society is made up of professionals who bring together a variety of experiences, backgrounds and perspectives. We celebrate the diversity of our people and place a high value on creating an environment where everyone can bring their whole self to work. Many of our Home Team members work flexibly; we believe in giving our employees autonomy to decide where, when and how they work within a set of principles agreed within the team.
We are looking for an experienced Power Platform develeper. With a track record of creating and maintaining solutions and interfaces in line with business needs.
Key skills needed for this exciting role:
· Experience developing solutions on the MS Power platform
· Knowledge of MS Dynamics, Power Platform and SharePoint
· Proven ability to work with internal teams and external partners ensuring that delivery plans are developed and maintained (Agile & Waterfall)
· Microsoft qualifications aimed at solution developers – or significant experience using Azure and other MS development tools to create organisation wide solutions
· Experience creating solutions that are designed for their users, drawing on UX methods and good practice and working through the business analysts/partners to ensure that the designs are tested.
· The ability to document solutions in line with the agreed standards
So, you’re interested?
As part of our exciting digital transformation, we will be replacing our ageing systems with a more integrated Cloud-based suite. We will be devoping niche solutions that integrate into our new DataVerse. You will be working in a technical team but will supported by the broader IT team to analyse requirements and develop the services required to drive our transformation.
What will you get in return?
· Annual Leave: 26 days + plus bank holidays (increasing to 28 days after 3 years’ service)
· Pension: Automatic entry at 4% into our scheme after 3-month deferral period, contributions matched up to 5%
· Health Benefits: health (income protection) insurance, health cash plan, life assurance at 4 x salary, yearly flu jab
· Wellbeing Support: ‘Everymind at Work’ mental health and wellbeing app and quarterly webinars, opportunities to participate in range of engagement activities such as our book and gardening clubs, ‘Put the Kettle On’ informal virtual chats and our annual Funuary activities!
· Training and Development: Access to a range of formal and informal development opportunities, including BHS Wise (our e-learning platform), our ‘A Day in Your Shoes’ cross-departmental work shadowing scheme and ‘C-Me’ communication workshops.
· Enhanced Maternity, Adoption and Paternity Pay for eligible Home Team members:
The British Horse Society is committed to achieving equity for all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse workforce because, in our view, diversity enables better organisational outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all employees.
We therefore strongly encourage suitably experienced people from a wide range of backgrounds to apply.
Only suitable candidates will be contacted directly about this position, and we will not store or process the data of candidates for longer than is necessary for the recruitment process.
How to apply: please provide a cover letter/personal statement highlighting your relevant skills and experience and how they meet the essential skills for this role, along with a CV
Here at the BHS, we want you to have every opportunity to be able to demonstrate your skills, ability and potential when applying for any of our roles here. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.
Due to a high volume of applications for our roles, should a cover letter/personal statement not be provided when applying for a role, we will unfortuntely not be shortlisting these applications.
Please note: we will be speaking to and interviewing candidates throughout the advertised period; to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join us in our mission to advocate excellent standards of horse care to the general public, smaller sanctuaries, and providers of Equine Welfare Interventions. As a vital member of our team, you'll strive to ensure that all horses and ponies in our various loan schemes receive top-quality care tailored to their individual needs. Additionally, you'll play a crucial role in managing and supporting our Sanctuary’s Welfare Outreach and Advice Team on a day-to-day basis.
About the Role
This is a hybrid role with a base at Honeysuckle Farm, Haccombe-with-Combe, Newton Abbot and has core hours of 37.5 per week (plus out of hours on call Rota and occasional overnight stays for up to three nights planned in advance. TOIL provided)
Please note that this role is subject to an Enhanced DBS check, and you will be required to provide proof of your right to work in the UK.
Salary Band: F.1 £30,090
About The Mare and Foal Sanctuary
The Mare and Foal Sanctuary is the largest equine welfare charity in the South West peninsula dedicated to the rescue, rehabilitation and rehoming of horses and ponies who have suffered neglect, abuse and trauma. We also deliver a range of Equine Assisted Services with our rescued horses and ponies. The Mare and Foal Sanctuary has five sites across Devon, a clear five-year strategy and is ambitious for the future.
What You'll Be Doing
In this role, you'll be the face of equine welfare, liaising with the Head of Equine Welfare to address national and local welfare issues. You'll uphold the Sanctuary's reputation by promoting exceptional standards and best practices, while providing guidance and support to the general public on equine care concerns. Responding promptly to welfare issues, you'll investigate thoroughly, record evidence accurately, and take appropriate action.
Your responsibilities will also entail overseeing the team's provision of outreach education on equine care and welfare, managing emergency welfare advice, and collaborating with authorities and other welfare organizations. Additionally, you'll be responsible for attending court hearings to provide evidence when necessary, and ensuring your team assists with welfare lifts.
What You'll Bring
We're looking for someone who is confident in dealing with diverse situations and individuals, always prioritizing kindness, care, and knowledge. You should have a thorough understanding of national regulations and laws related to equine welfare and possess good computer skills, including the ability to handle photographic and video evidence effectively. A clean driver's license and the willingness to drive larger vehicles and tow trailers are essential for this role.
Values and Attitude
At The Mare and Foal Sanctuary, we value kindness, care, and knowledge above all else. Through our managing and supporting performance policy, we actively encourage behaviours that reflect these values in everything we do.
Why Join Us
By joining our team, you'll have the opportunity to make a real difference in the lives of horses and ponies in need. You'll work alongside dedicated colleagues who share your passion for equine welfare and be supported in your professional development through relevant training and seminars. Together, we'll continue to enhance and promote the Mare and Foal Sanctuary's reputation, making a positive impact in the community and beyond.
Please apply with covering letter. Closing Date for applications is Friday 29th March
The client requests no contact from agencies or media sales.