We’re Anthony Nolan and we save the lives of people with blood cancer who need a stem cell transplant.
We’re unique. Thanks to the incredible donors on our register, our pioneering research and our passionate fundraisers, we give the chance of life to three people a day.
But we won’t stop there. We want to be there for everyone who needs a transplant; from finding a match, through every step of a patient’s transplant journey. And together we can reach the remarkable day when we can save the lives of everyone with blood cancer.
And now we want you to join our lifesaving team. We are looking for a Verification Typing Support Coordinator to join our Operations and Patient Services Division.
Title: Verification Typing Support Coordinator
Salary: £22,826 per annum (inclusive London Weighting)
Contract: Permanent, full-time
Hours: 35 hours (varied shift work: alternating between office working and home working- one week in the office and one week at home, alternating weeks)
Location: Hampstead, London
The successful candidate will support the Verification Typing Team responsible for a wide range of administrative tasks and contacting volunteer stem cell donors. You will provide exceptional customer service engaging with potentially matched stem cell donors who are required to provide blood samples for the verification typing (HLA tissue typing), liaising with stem cell registries and transplant centres, sorting incoming blood samples and packing blood sample kits to be send in the post. You will be working as part of a team, in line with our core values and behaviours in a fast-paced environment
We are looking for someone with excellent customer service, communication and interpersonal skills. You will need a high level of accuracy and attention to detail, experience of working with multiple IT applications simultaneously as well an ability to multitask under pressure. You will have previous IT/database/CRM experience, administrative and customer service experience and be able to prioritise and plan your work.
Release your remarkable, join our team and give someone a chance of life.
Anthony Nolan is an equal opportunities & living wage accredited employer
All applicants must be able to demonstrate the right to work in the UK
What’s in it for you?
- Pension (employer 5% when you contribute 3% or more),
- Travel Insurance
- Interest free Travel Loan
- Salary Sacrifice Car Scheme
- Life Assurance (4x annual salary)
Wellbeing & Health
- 27 days annual leave in addition to normal public holidays
- 24-hour Employee Assistance Hotline
- Medical Cash Plan
- Cycle to Work scheme
- Paid dependants leave
- Enhanced Maternity, Paternity & Adoption pay
- Flexible start/finish times (role dependent)
And more! (full list of benefits available on website)