£19,000 - £20,000 per year
Permanent, Full-time
Job description

Job Description

Title:             Administration Assistant

Reports to:  Administration and Services Lead

Based at:      Home Worker – But able to travel locally or further for General meetings as required

Job Purpose: To provide direct support to all areas of the Charity Group and Patients

Key Responsibilities:

  • Provide support within the Charity Group (UK & USA), tasks to include yet not limited to updating database with varying records, spreadsheet upkeep, placing orders and running reports
  • Assist with Patient enquiries & Communications via telephone, email, online forums or social media with empathy, a listening ear, informative and supportive manner, whilst demonstrating confidentiality and sensitivity
  • As required attend physical meetings to provide support such as World Heart Rhythm Week, Global AF Aware Week and Heart Rhythm Congress and any Patient support groups
  • Using the central database to record all correspondence, ensuring permission is gained to follow GDPR.


  • Frequently reviewing and assisting with update of content on Charity Websites and social media channels current and relevant Forums.

Person specification:

  • Educated to GCSE level
  • Excellent verbal and written communication skills
  • Competent in Microsoft Word and Excel
  • Excellent organisational skills, with the ability to prioritise and manage own workload.
  • Can undertake a wide variety of tasks and multi-task with ease.
  • Ability to work on own initiative.
  • Good attention to detail and accuracy
  • Can work flexibly, and as part of a team.
  • Professional & methodical and thorough approach to work
  • Friendly and polite.
  • Full clean driving license






Posted on: 19 May 2022
Closed date: 18 June 2022 at 23:59
Tags: Admin, Advice, Information

The client requests no contact from agencies or media sales.