We have an exciting opportunity to join the Fundraising & Communications team here at Arthur Rank Hospice Charity.
Job Ref: TEST360KF439736CamFO
Location: Cambridge, Cambridgeshire, CB22 3FB
Type of contract: Permanent
Hours: 37.5 p/w
Salary: £22000.00 to £25000.00 Per Annum
We welcome applications from those interested in joining the charity sector for the first time as well as those who already have experience of working at a charity. You may have experience in a similar fundraising role, customer services, reception, or sales role. This role is the centre point of our fundraising team so we are looking for someone who enjoys talking to people, helping with queries, and would relish the opportunity to grow our fundraising through managing our collection tin volunteers and the collecting tins across our county – no two days are the same so thinking on your toes and using your own initiative are both essential skills. The Fundraising Officer is a support to the whole fundraising team and the first point of call for our supporters.
Customer service skills are essential in this role as by providing the very best customer service to our supporters and giving them a positive experience, you will connect, build, and retain relationships and support. We are also looking for someone with great administrative skills to manage a wide variety of tasks such as writing thank you letters, replying to emails, keeping our database updated, and answering telephone queries.
You must be a confident and friendly character who’s passionate about going the extra mile for the organisation. You will work closely with the team, our wider colleagues, volunteers, and the community to be able to make a real difference to the charity and ultimately our patients and their loved ones.
Closing date: 31st January
To Apply and for More Information:
If you would like to find out more about this position, please click the apply button. You will be directed to our website where you can download the job description and application form.
When applying on our website, please make sure to include a covering letter when attaching your CV. CVs without an accompanying cover letter will not be accepted.
We are committed to inclusivity, respect, fairness, engagement and equality of opportunity for our patients and their families, our staff and trustees, our volunteers and our supporters. We value the strength that comes with difference and the positive contribution that diversity brings to our community. Therefore, candidates with a disability that meet the minimum criteria will be guaranteed an interview. We are also working to increase diversity throughout the organisation and we particularly welcome applications from BAME people who are currently under-represented.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment.
No agencies please.