City of London, Not Specified (On-site)
£25000 - £27000 per year
Permanent, Full-time
Job description

We’re delighted to be working with a wonderful children’s charity who are looking for Senior Supporter Care Coordinator to join their team. You’ll deliver an outstanding supporter experience to increase lifetime value, across a range of channels. You’ll engage with supporters to develop their knowledge and loyalty towards the charity, whilst making sure they are thanked for their support in a timely manner.

You’ll be responsible for line managing up to two members of staff, leading and inspiring a small team to meet the day-to-day objectives. You’ll also ensure donations are processed accurately and that all data stored is compliant with GDPR and Data Protection laws. This is a great opportunity for someone looking to take their first step into management.

You will have:

  • Excellent customer care skills
  • Knowledge of CRM systems
  • Prioritization and good time management skills
  • Ability to inspire others

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserve the right to end the application period sooner

Posted on: 13 January 2022
Closed date: 11 February 2022 at 17:19
Job ref: MP88172CT2038-CH 921
Tags: Admin, Fundraising