City of London, Not Specified (On-site)
£20500 - £23500 per year
Permanent
Job description

We’re delighted to be a working with a wonderful charity based in Greenwich who are looking for a Supporter Care Officer to join their team. You will work in a small supporter care team, managing enquiries and providing ongoing stewardship to the charity’s supporters.

 

You will be the first point of contact for enquiries via telephone and email, as well as processing donations and payments received via post, phone and online. You’ll also champion data accuracy across the organisation, whilst maximising Gift Aid opportunities and processing Gift Aid declarations.

 

You will need:

  • Experience of providing a high level of support in a customer service environment
  • Good organisational skills and ability to meet deadlines
  • Strong attention to detail
  • Ability to problem solve and find solutions

If you would like to have an informal discussion, please call Chloe on 02030 062787 or email [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserve the right to end the application period sooner.
Posted on: 12 January 2022
Closed date: 10 February 2022 at 10:50
Job ref: MP87825CT2038-CH 901
Tags: Fundraising