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Closed: 11 March 2017

Assistant Housing Officer

Posted by Eden Brown Synergy

Location Birmingham, West-Midlands
Category Housing Management
Sectors Housing and Homelessness
Job Reference : 229147HEF

Job Description

My client is looking for an experienced Assistant Housing Officer to work in one of their busy Birmingham based office. This is a temp on-going role

As the Assistant Housing Officer you will be covering a range of duties, some of those are;

To investigate and respond to complaints of ASB from customers, neighbourhood Police teams, Elected Members, Housing Providers and other internal and external sources.

Create and maintain case files, documents and IT systems (SAP-CRM, Northgate) in the monitoring and analysis of cases.

Assess ASB incidents to determine and deliver appropriate actions and interventions in accordance with policies and procedures including referrals.

Effectively manage customer expectations, offering advice and guidance on the full range of actions, assistance and services the council can provide.

Actively promoting council programmes and develop working partnerships with other service areas, Police and other agencies in resolving ASB cases and neighbourhood issues.

This role will require you to work Monday to Friday and working hours will be 9am until 5pm.

Carry out Home and Office Visits.

If you have the relevant skills and experience to match the role , then please send across your CV to [email protected] or contact me on 0121 685 8700

I look forward to receiving your applications.

Your expert recruitment consultant is Haleema Farid, call today on 0121 685 8711 or email [email protected]

Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer.
Eden Brown Synergy is acting as an Employment Business in relation to this vacancy.

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