N6, London
£32,000.00 per year
Contract, Full-time
Job description

Community Programme Manager (England) Role description

Ataxia UK is the national charity for people with most types of ataxia. We support individuals with the condition, their families, carers and friends.  Ataxia UK is a leading membership led, support and research charity, committed to finding treatments and cures for the ataxias, whilst providing support services to those with the condition.

This new position is funded by the National Lottery Community Fund to deliver our Project aimed at tackling isolation and loneliness in the ataxia community in England through volunteering.

Community Programme Manager (England)
Based in London with extensive travel throughout England
£32,000 per annum, reviewed annually, initially for a fixed three year period
35 hours per week, with some weekend work for which time off in lieu will be granted


This is a new managerial post funded by the National Lottery Community Fund.

We are therefore seeking an individual with extensive experience of best practice in volunteer management and of developing volunteering training, programmes, policies and procedures. 

You will need to be able to lead strategically, developing people from all areas of the membership. You will be confident in coaching and supporting colleagues about volunteering and be comfortable in developing the relationships you need to position yourself as an expert advisor in this area.

You will be self-motivated, resilient and capable of developing and delivering a volunteering strategy, engaging colleagues, building partnerships and working closely with volunteers to take this work forward.

Proactive and well organised you will be a superb communicator with excellent presenting skills, including the ability to represent the charity in the media and events throughout England.

This post will be based at our Office in Highgate, London, with extensive travel.

Closing date for applications: 27 September 2019
Interviews will be held at Ataxia UK, Highgate, London 8 October 2019

Please send us your CV with a covering letter indicating why you would like to be considered for the job.


Ataxia UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. Appointments will be based on merit, following an open and clear selection process

We already work with hundreds of volunteers each year in England, who make a huge and varied contribution to our work. We want to develop our Volunteer Programme in England to involve highly skilled volunteers in service provision such as our Helpline support service and develop our successful 16-30’s Group; Ambassadors Programme; Branches and Support Groups and fundraising, working directly with the people we support.

As Community Programme Manager, you will be responsible for driving change as we develop our strategic objectives, which aim to put all those with ataxia in control of their condition. You’ll work collaboratively with volunteers to pilot roles in areas new to working with volunteers, support colleagues, to scale currently successful programmes, embed the systems and resources which ensure a consistently high quality, person centred experience for everyone involved, and ensure the achievements of volunteers and the difference they make are widely recognised and celebrated.

This role is based in our offices in Highgate, North London, but given the there will be flexibility in the location of the successful candidate.

About you 

A highly effective and experienced leader of volunteering, you’ll have a strong track record in delivering large scale, high quality volunteering activities across varied projects, services and areas.

You will be passionate and knowledgeable about how volunteers make a difference to individuals, services and communities and you’ll convey with authenticity and clarity the case for their involvement and the steps needed to do this to the very highest standards of practice and with the very best outcomes.

An exceptional communicator, you’ll thrive on working collaboratively with diverse individuals and teams and to building relationships and partnerships with individuals, families, colleagues and communities. 

You’ll be ready to take on the challenge of leading our organisation to the next stage of development in this area, and to share and [act on] our vision for how volunteers can make an even greater contribution.

About us

Ataxia UK is a medium sized, London based charity that exists to support the ataxia community in the UK. Ataxia UK evolved from a small support group over 50 years ago and operates support services for those with ataxia, their family and friends, whilst working with other organisations globally to find treatments and a cure. The Trustee Board of Ataxia is formed of people directly elected by the membership of the Charity. The Charity consults regularly with the membership to determine its Strategic Plan and services needed. We believe that no one, no matter how complex their ataxia, should be isolated, left out, or unable to fulfil their potential.

Working at Ataxia UK can be incredibly rewarding; we offer the opportunity to work in a medium sized, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we support excellent training and development and the opportunity for you to join our Personal Pension scheme

If you are interested in applying please click the 'Apply button' and send your CV along with a covering letter outlining why your suitable to the role. 

More about Ataxia UK
Ataxia UK

Ataxia UK is the only charity in the UK working to improve the treatment and care of people affected by all of the ataxias (a set of rare, life... Read more

Refreshed on: 19 September 2019
Closed date: 27 September 2019
Job ref: community programme manager
Tags: Management, Volunteer Management