Bermondsey, Greater London
Bicester, Oxfordshire
£26,830 - £34,835 per year FTE depending on experience, plus benefits including Group Pension Scheme (7% employer contribution)
Permanent, Part-time, 3 days per week
Job description

Auditory Verbal UK (AVUK) is looking for an experienced family support manager who wants to play a key role in an ambitious and growing organisation that is supporting deaf children to get an equal start at school. AVUK is a small, award-winning national charity that is transforming the lives of deaf children across the UK.  Over the next few years, the charity plans to: double the number of pre-school children and families supported by its innovative early intervention programme; significantly increase the number of Auditory Verbal Therapists in the UK; further its profile and influence; and grow and diversify its voluntary income streams so that deaf children have the same opportunities in life as their hearing peers.

The post holder will join a highly-committed and passionate team of 24 staff, and will work closely with the Clinical and Operations teams to provide the best outcomes for families. The job will include a mix of home working and in-centre working in our Bicester and Bermondsey centres, with one centre being the base. 

The Family Support Manager will be one of the primary points of contact for families on the AVUK programme and will provide advocacy, practical support and information services to parents and other carers of children with hearing loss on the programme at AVUK.  They will offer emotional support for families and will be able to signpost effectively to other agencies for families in greater need, managing relationships with external providers of support services to families, such as Local Education Authorities, external counsellors and occupational therapists. They will be responsible for organising parent workshops, developing the Family Ambassador programme and making arrangements for annual/biannual consultation sessions for parents, attending these sessions where appropriate, providing practical support in preparation for these sessions and taking forward matters arising.  They will work closely with the Operations team to provide administrative support to the Clinical team in connection with therapy services.

For further information, please see the attached job pack. 



Refreshed on: 22 January 2021
Closed date: 02 February 2021
Tags: Support Worker

The client requests no contact from agencies or media sales.