We are looking for a Academy Operations & Business Development Manager to be responsible for leading specified areas of Battersea Academy operations and administration; you will maintain excellent end to end customer service, implementing the Academy’s customer service processes and acting as Lead Facilitator for a portion of the programmes. You will ensure that delegates remain engaged with the Academy and its mission throughout all stages of their journey, from enrolment through to alumni, engaging with and moderating the Academy community of practice.
Working with colleagues across Battersea, the Academy Business Development and Operations Manager will ensure that the Academy marketing and communication strategy is fully implemented. You will develop compelling impact stories and maintain the Academy website
The Academy Business Development and Operations Manager will perform a key role in supporting business development and new product development of the Academy, ensuring that we reach the right organisations and undertaking market research as required. You will identify opportunities for the Academy team to attend and present at international conferences and to deliver in-country training.
Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 150 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.
What we can offer you
Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:
28 days of annual leave (plus 8 days paid public holidays) per year
Generous pension contributions – up to 10% employer contribution
Free healthcare cash plan, where you can claim for a range of treatment including dental (£120), optical (£120), physiotherapy, chiropody and acupuncture (£300) every year
Annual interest-free season ticket loans
Discounted gym memberships and cycle to work schemes
So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.
For full details, including our job applicant privacy notice, please download our recruitment pack. You can apply by visiting our website. All applications must be submitted before the closing date advertised.
The client requests no contact from agencies or media sales.