Are you passionate about dogs and cats? Our people and animals make Battersea a great place to work. Your expertise will help increase our impact for dogs and cats everywhere.
We are looking for a Supporter Services Administrator to provide excellent supporter care to existing, potential and previous supporters of Battersea, in order to develop relationships and maximise income for Battersea.
Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 150 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.
Our Fundraising Team
Battersea’s multiple award-winning Fundraising department raises around 60% of the Charity’s total income. Working with colleagues across the organisation, we provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Through continued investment, net fundraising income has risen from just £100,000 in 2010 to £12m in 2017, and we aim to reach a net income of £18m by 2020 to make sure Battersea can be here for every cat and dog now and in the future.
Public Fundraising is responsible for generating income from new and existing supporters through direct marketing, challenge events and community fundraising activities.
- Support and Innovation team
Within Public Fundraising, sits the Support and Innovation team. We are responsible for growing our portfolio through insight, innovation, data management and supporter care.
What we can offer you
Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental (£120), optical (£120), physiotherapy, chiropody and acupuncture (£300) every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.
We are committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Trustees. We aim to ensure that this commitment, reinforced by our values, is embedded in our day-to-day working practices and our work together. We would particularly welcome applications from black and minority ethnic and disabled candidates, who are currently under-represented at Battersea.
For full details, including our job applicant privacy notice, please download our recruitment pack. You can apply by visiting our website. All applications must be submitted before the closing date advertised