Remote
£21,893 - £24,176 per year (pro-rata)
Permanent, Part-time, 25 per week
Job description

£21,893 - £24,176 (pro-rata) plus a 3.5% shift increase (£16,660 – 18,398 actual annual salary for 25 hours). Upper end for 3+ years experience in a helpline role. Salary offer would be confirmed prior to interview.

This is a key role in our Helpline team. Our Helpline team is available 365 days of the year.

The role will be varied, supporting with responding to an increasing number of contacts across all channels which include telephone, webchat, email, online peer support groups and support through social media, working collaboratively with Beat's services teams.

Helpline Advisors receive training every month and regular internal, external supervision and coaching.

If you enjoy working in a varied, fast-paced, remote environment and want to help Beat support those with eating disorders and the people who support them, please consider applying for this role.

Shortlisted candidates will be informed by close of business on 20th July. Interviews will take place on 3rd / 4th August in London. 

Refreshed on: 08 July 2022
Closed date: 18 July 2022 at 09:00
Tags: Advice, Information, Support Worker

The client requests no contact from agencies or media sales.