Berks, Bucks and Oxon Wildlife Trust
Thatcham, West Berkshire
£22,987 per annum FTE (£13,792 actual)
Permanent, Part-time
Job description

Do you have a passion for delivering high quality nature focussed events to visitors? Are you a creative leader with excellent customer service skills?

Visitor Experience Officer
Salary: £22,987 per annum FTE (£13,792 actual)
Contract: Permanent
Hours: Average of 21 hours per week across the year (to be discussed with successful candidate). Hours will include weekend working.
Based: The Nature Discovery Centre, Thatcham

This is an exciting opportunity to manage and oversee the running of the visitor experience at the Nature Discovery Centre and to ensure an exceptional level of customer service. The ideal candidate will have energy and enthusiasm for creating innovative events that change with the seasons and drive a profitable visitor centre.

You will ensure all communications with our visitors are engaging and consistent. The post holder will work with the Nature Discovery Centre Manager to promote an enhanced customer experience resulting in increased income generation and profitability for the Centre.

Experience of working in a busy customer focused environment, motivating and leading a team and delivery of marketing and promotions is essential.

The Berks, Bucks & Oxon Wildlife Trust is a membership-based voluntary organisation, managing over 80 nature reserves, influencing land management and educating and encouraging all sectors of the community to care for local wildlife.

The closing time and date for applications is 9.00am Thursday 9th April 2020.
Interviews will be held at The Nature Discovery Centre w/c 13th April 2020.


If you would like to find out more about this position and to apply, please click the Apply button to be directed to our website where you can download the job pack and application form.

CVs will not be accepted. Please note that only successful applicants will be notified.

We are an equal opportunities employer and welcome applications from all sections of the community.

No agencies please.

Posted on: 16 March 2020
Closed date: 14 April 2020
Job ref: 155626_BBO
Tags: Retail, Vocational/Services