Bexley Mencap is a small and dynamic local charity focused exclusively on supporting people with learning disability and their families. Our vision is that people with a learning disability are respected, valued and empowered to live life to the full.
We provide support and opportunities to people with learning disabilities and the people that care about them. We work to raise awareness, break down barriers and promote understanding within the community.
Whilst the people we support are facing significant challenges due to the Covid-19 pandemic, this is an exciting time to join our organisation. We have a range of new opportunities and are actively expanding and developing the support and services that we provide.
About the role
As the Community Support Manager, you’ll lead a team to support adults with learning disabilities to live life to the full. You’ll do everything to make sure that we provide high-quality person-centred support to help every individual achieve the outcomes that are important to them. The role will involve working directly with service users and their families to identify the things that are most important to them then matching them with a support worker who can help them achieve their aims.
You will develop and review the policies and processes for the service, manage a team of support workers and review the service to ensure that it is always delivering the highest standard of care and support. This will include regular finance audits, updating the support plans, risk assessments and completing person centred plans. The ability to plan and prioritise your workload is essential. This is a varied role and you’ll need to be flexible to make sure that the support that we offer is personalised to the individuals that access our services. This is 21 hour per week, fixed term post to March 2021.
We are seeking a candidate with experience in leading a support service, ideally with people with disabilities. You will hold a minimum NVQ 3 in Health and Social Care, but ideally Level 5, and be experienced in leading a team. Our ideal candidate has an enthusiastic attitude and person-centred approach as well as experience in developing and growing services. We do ask that all our staff live our organisation’s values and demonstrate them in their day to day work.
You will need to be caring, patient and have excellent communication skills. You’ll need good IT skills to be able to complete online records and be able to drive with use of a car. What matters most is that you are passionate about making sure that people with a learning disability live the life that they want to lead and providing a range of opportunities that members want and value.
What we offer
We offer full training to our team and ongoing support. We offer a range of benefits including discounts at local shops and restaurants, as well as options to purchase health plans at discounted rates. We also offer 22 days holiday plus 8 bank holidays (Holidays pro-rata for this position).
What we're looking for
Our work is underpinned by our values and you will be expected to demonstrate these in your daily work:
Nurturing: You work in a person-centred way supporting every individual to reach their full potential. You empower people to take risks and develop their skills
Approachable: You can communicate with a range of people with differing abilities and maintain a welcoming and friendly atmosphere for the people you support and their families.
Inclusive: You involve people you support in all aspects of services. You are able to communicate effectively with people with a learning disability and adapt your approach where need.
Passionate: You are dedicated to improving the lives of the people that we support. You will professionally challenge where necessary whilst maintain effective working relationships.
Respectful: You treat everybody with compassion, dignity and respect ensuring privacy and confidentiality for the people we support.
You will also be able to demonstrate or tell us about the following areas in your application and at interview:
- Have a passion for supporting people with learning disabilities
- Caring and considerate
- Calm under pressure
- Uses initiative and creativity to make decisions
- Always looking for ways to improve service
- Committed to inclusion of people with learning disabilities in all aspects of community life
Knowledge and Behaviours
- Demonstrate good understanding of the support needs of people with learning disabilities and the issues they may face
- Able to develop rapport with people with learning disabilities and their families
- Able to maintain appropriate relationships and personal boundaries
- Demonstrate a commitment to safeguarding and promoting the welfare of people with learning disabilities
- Experience of developing and managing a service
- Good level of English to enable you to fulfil your role
- Confident to work without direct supervision
Skills and Experience
- Minimum Level 3 Social Care qualification or equivalent
- Experience of working with people with learning disabilities
- Experience of leading a team
- Good IT, literacy and numerical skills
- Holds a valid, clean driving license and owns car
The client requests no contact from agencies or media sales.