Birmingham, West Midlands (On-site)
£24,982 per year
Permanent, Full-time
Job description

Advice and Wellbeing HUB Worker with Language Specialism (Urdu and Punjabi)

 

Hours of Work:          37 hours per week (some out of hours work will be expected)

Salary:                        £24,982

Job Purpose: To work as part of a team to provide emotional and practical support to women and children affected by violence and abuse through drop in surgeries and a helpline service

Responsible To:         Wellbeing Hub Manager

 

Duties and Responsibilities

 

Development & Support work:

  • To provide emotional and practical support to women accessing the wellbeing hub, including risk and needs assessment and safety and support planning
  • To participate in a rota of helpline cover and model and promote good practice in taking helpline calls
  • To support volunteers and students in delivering support services
  • To participate in a rota to cover at the hub and across community venues as necessary
  • To facilitate access for women to statutory, community and other BSWA services
  • To comply with the recording, monitoring and evaluation procedures of the project
  • To keep up to date with current legislative changes for dissemination within the staff team, and for use when working with women and children around their rights.
  • To identify and make links with existing projects and community services and to develop joint services where appropriate
  • To keep abreast of issues regarding violence against women on a national and local level
  • To participate in multi agency work as agreed with your line manager
  • To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users
  • To promote awareness of the impact of domestic violence on women and children and BSWA services

Administration:

  • To work within BSWA’s administrative and financial systems
  • To ensure that adequate records are kept for all service users
  • To ensure that Health and Safety records are kept up to date
  • To produce monthly reports for your line manager

Communication:

  • To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by:
  1. Maintaining BSWA communication records
  2. Following safety procedures
  3. Attending team meetings
  4. Carrying out risk assessments in conjunction with your line manager
  • To attend training and conferences relevant to the post, in agreement with your line manager
  • To attend support and supervision sessions with your line manager
  • To develop a professional working relationship with external agencies
  • Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate
  • To be involved in the Annual Review process

General:

  • To maintain the confidentiality of the women and children using the service andin all matters relating to the organisation
  • To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation
  • To ensure the efficient use of resources at all times
  • To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
  • To work within BSWA’s framework for equal opportunities and anti-discriminatory practice
  • To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout.
  • To participate in the development and annual appraisal of a personal individual development plan with the line manager
  • To undertake any other duties required by BSWA, which may arise and commensurate with the post

 

These posts are subject to a 6% pension contribution.  Women only need apply.  These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010). 

BSWA operates within Safer Recruitment good practice guidelines. Please note all successful candidates will be subject to a Disclosure & Barring Service Check before commencing their employment.

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application

Refreshed on: 20 January 2022
Closed date: 02 February 2022 at 12:00
Tags: Support Worker

The client requests no contact from agencies or media sales.