Birmingham, West Midlands
£27,741 per year
Permanent, Full-time
Job description

Duties and Responsibilities:                      

Data & Reporting     

  • To maintain - and contribute to the continual improvement of - rigorous systems and processes, ensuring compliant and accurate capture and storage of data relating to all service delivery and performance
  • To understand and monitor Key Performance Indicator requirements of all live organisational contracts and relevant measurables
  • To coordinate and meet all reporting deadlines, producing high quality reports for funders; partners; Trustees; for internal insight and performance analysis and for evidence-based decision making.
  • Be a first point for contact for all queries relating to data, insight and reporting.
  • To be a specialist user - committed to the continued monitoring and development - of organisational systems and processes for data collection, monitoring, analysis and reporting including the organisation’s case management system
  • Where appropriate, promote and champion digital solutions to monitoring and reporting on service delivery and performance
  • Support colleagues in understanding, utilising and owning the above


Other duties:

  • To maintain the confidentiality of the women and children using the service and in all matters relating to the organisation.
  • To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation.
  • To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA.
  • To work within BSWA and local multi-agency child and adult safeguarding procedures.
  • To work within BSWA’s framework for equal opportunities and anti-discriminatory practice.
  • To undertake any other duties required by BSWA, which may arise and commensurate with the post.

Women only need apply.  These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010). 

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Refreshed on: 26 November 2021
Closing date: 11 December 2021
Tags: Admin, Business Development

The client requests no contact from agencies or media sales.

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