DVPO Support Worker with Language Specialism
Hours Of Work: 37 hours per week (some out of hours work will be expected)
- To implement a high quality support and advocacy service to women affected by domestic violence, using a community language as appropriate, working alongside police to maximise use of Domestic Violence Protection Notices/Orders.
Responsible To: Safety Unit Manager
Duties and Responsibilities:
Ø To identify and develop support and safety strategies to meet the needs of women and children seeking support through BSWA’s Home Options Hub
- To work in partnership with West Midlands Police force in developing the support service around DVPN/Os.
- To work with the manager to develop and implement appropriate practice guidance, including information sharing protocols
- To set up referral pathways and build up links with potential referral agencies
- To keep abreast of issues regarding domestic violence on a national and local level, including legislative changes that impact this work.
- To participate in multi agency work as agreed with your line manager.
- To explore the development of volunteering opportunities within the Project.
- To carry out full needs and risk assessments and develop safety plans with women
- To develop and produce case files with action plans for each service user
- To provide referral and direct support to women applying for further civil protection orders
- To keep women informed about developments in legal proceedings as they arise.
- To support and advocate on behalf of women, where appropriate.
- To work with women in recognising women and children’s individual needs and refer to specialist agencies where necessary
- To facilitate access for women to both statutory and community services
- To devise and implement appropriate methods of communication with women and children, in agreement with your line manager
- To work within BSWA’s administrative and financial systems
- To ensure that clear and accurate records are kept for all service users
- To ensure that Health and Safety records are kept up to date
- To produce monthly reports with statistical information for your line manager
Ø To monitor and evaluate the project, via various methods including feedback from service users, evaluation and statistical information
- To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the services, staff, volunteers and service users by:
- Maintaining BSWA communication records
- Following safety procedures
- Attending team meetings
- Carrying out risk assessments in conjunction with your line manager.
- To attend in-house training.
- To attend support and supervision sessions with your line manager.
- To develop a professional working relationship with external agencies.
- To feedback relevant issues from external meetings/ training to the staff and management teams as appropriate.
- To promote awareness of the impact of domestic violence on women and children and BSWA services
- To provide awareness raising sessions to external agencies linked with the project.
- To maintain the confidentiality of the women and children using the service and in all matters relating to the organisation
- To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation
- To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
- To work within BSWA and local multi-agency child and adult safeguarding procedures.
- To work within BSWA’s framework for equal opportunities and anti-discriminatory practice
- To undertake any other duties required by BSWA, which may arise and commensurate with the post
Women only need apply. These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010).
The client requests no contact from agencies or media sales.