Birmingham, West Midlands
£23,279 per year
Permanent, Full-time
Job description

Duties and Responsibilities

Support work:

➢ To work with women to identify their, and their children’s, support needs and incorporate these into women’s individual support plans ➢ To assess risk and to safety plan with women, reviewing assessments and risks regularly ➢ To devise and implement appropriate methods of communication with women and children, in agreement with your line manager ➢ To provide practical support on a range of issues including housing, benefits, legal matters, and emotional support to enable women’s recovery from their experiences of abuse. ➢ To work alongside colleagues at BSWA’s Home Options Hub to provide advice and support to women around housing options and develop individual housing action plans with women ➢ To support women through their resettlement process where relevant ➢ To facilitate access to BSWA and its services and to refer and signpost into specialist statutory and community services where necessary to help meet needs ➢ To encourage the development of safe and appropriate support networks within the community ➢ To work within the monitoring and evaluation procedures for the project including encouraging feedback from service users and producing statistical information


➢ To identify and develop support strategies to meet the needs of women and children seeking support ➢ To keep up to date with current legislative changes for dissemination within staff team, and for use when working with women and children around their rights. ➢ To identify and make links with existing projects and community services and to develop joint services where appropriate ➢ To keep abreast of issues regarding domestic violence on a national and local level with particular reference to those that may affect the work of the Project ➢ To participate in multi agency work as agreed with your line manager ➢ To promote awareness of the impact of domestic violence on women and children and BSWA services


➢ To work within BSWA’s administrative and financial systems ➢ To ensure that adequate records are kept for all service users and relevant monitoring data collected and recorded ➢ To ensure that Health and Safety records are kept up to date ➢ To produce monthly reports for your line manager


➢ To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by: a) Maintaining BSWA communication records b) Following safety procedures c) Attending team meetings d) Carrying out risk assessments in conjunction with your line manager ➢ To attend in-house training ➢ To attend support and supervision sessions with your line manager ➢ To develop a professional working relationship with external agencies ➢ Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate ➢ To be involved in the Annual Review process 


➢ To maintain the confidentiality of the women and children using the service and in all matters relating to the organisation ➢ To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation ➢ To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA ➢ To work within BSWA’s framework for equal opportunities and anti-discriminatory practice ➢ To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout ➢ To undertake any other duties required by BSWA, which may arise and commensurate with the post

Posted on: 16 July 2020
Closed date: 12 August 2020
Job ref: Lead Worker
Tags: Support Worker, Social Work