Birmingham, West Midlands
£40,000 per year
Permanent, Full-time
Job description

Birmingham Botanical Gardens is looking for a new Head of Operations to join our important charity.

The role of Head of Operations is a crucial position within the Birmingham Botanical Gardens (BBG, registered charity number 528981). This is a permanent position with the post holder reporting to the CEO as an active member of the Senior Management Team. The post will work closely with the Head of Finance and the Development Director to drive forward the ambitious future of the charity. 

This position is a new senior role within BBG and will be responsible for achieving targets for annual operating income from visitors, membership, retail and events, together with measuring and raising overall visitor satisfaction. 

As the organisation plans major investment in BBG’ s buildings, site and organisation, the Head of Operations will be an essential member of the Team, taking responsibility for delivering improvements to visitor experience on the site and increasing income.

The Head of Operations will work closely with the Senior Management Team, Trustees, charity staff and third-party contractors, taking responsibility for BBG’s day-to-day operations, maximising income from admissions, membership, retail and events and for meeting targets for visitor growth and development. 

As part of this role, you will be responsible for ensuring that commercial activity delivers best value and financial returns for the charity, whilst also helping with the general management and improvements of the site, buildings, and gardens to ensure an excellent and safe visitor experience. Working with the wider BBG team, you will also seek to realise existing and grow opportunities for income generation and visitor growth. 

Key areas of work will include: 

  • Visitor and commercial operations 
  • Marketing and communications
  • Events
  • Staff management and volunteering
  • Buildings, facilities and health & safety 

This is a crucial new position within the charity, and we are looking for a passionate, experienced candidate who can bring a range of skills and high energy to BBG.

To find out more and recieve a copy of our recruitment pack visit our website.

Application Instructions

The deadline for applications is 20th August 2021. Interviews will take place the week commencing 6th September 2021.

To apply, please send a covering letter (no more than two pages) and your CV.

More about Birmingham Botanical Gardens
Birmingham Botanical Gardens

A diverse botanical world that enhances all our lives

Opened in 1832, BBG is one of just two independent ch... Read more

Posted on: 13 July 2021
Closed date: 12 August 2021
Tags: Management, Operations