London, Greater London
£30,000 per annum (pro-rata for 21 hours per week, £18,000 actual)
Permanent, Part-time, 21 hours a week
Job description

Could you help families through the emotional and practical challenges of having a baby born sick or premature? One in seven babies is born needing care on a neonatal unit, and this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and the NHS at this critical time.  

 

Role Summary: 

Part time: 21 hours per week 

Based in London SE1, working at home during the Covid-19 pandemic 

Permanent 

Salary: £30,000 per annum (pro-rata for 21 hours per week, £18,000 actual) 

Closing date: 9.00am on Monday 8th March 2021 

Bliss supports parents and families so that we can help babies born sick or premature to have better outcomes and a better quality of life. We do this by helping parents and families to be more confident, less isolated, better informed and more involved in their baby’s care. We provide services via volunteers and directly, via different channels such as email and video call. 

We are looking for someone with the skills and empathy to help us support the families of babies born premature and sick. 

This role will organise and manage a small team to deliver support services delivered via remote platforms (eg. via email) and face to face via volunteers, and work with other Senior Officers and area Leads to help shape our support services. 

We are looking for someone with experience of working with people who have practical and emotional support needs, in the context of delivering support services. You’ll need the ability to understand the needs of parents and families and put these first, so that we can provide high quality support.  

For more details, please view the job description and person specification attached to this advert.  

 

Why work for Bliss? 

We are an equal opportunities employer and take pride in our collaborative and inclusive work culture. We understand that we all have different priorities at home and we therefore aim to offer a mix of financial and non-financial benefits. Our benefits include financial, health & wellbeing, lifestyle and career development options: 

  • 25 days paid holiday (pro-rata for part-time employees) 

  • Flexible working practices such as flexi-time working hours and time off in lieu (TOIL) 

  • Relaxed work life and dress code 

  • A contributory Bliss pension scheme 

  • Interest free annual season ticket loans 

  • Company and statutory sick pay scheme 

  • Compassionate leave 

  • Time off for volunteering 

  • Salary sacrifice schemes (bike to work, payroll giving) 

  • Access to 24x7 free Employee Assistance Programme 

  • Family friendly policies 

  • Learning and development via peer to peer, blended, cascaded and self-directed learning 

  • Mentoring and coaching 

 

How to apply  

Interested applicants are requested to submit the following documents before 9.00am on the 8th March:

  • Your CV  
  • Supporting statement explaining how you meet the criteria in the person specification. This should address all the essential points of the person specification, and is expected to be around 1000-1500 words long. 

  • Equal Opportunities Form  

This information is used when shortlisting candidates for interview. 

The first round of interviews is provisionally scheduled for the week commencing 8th March 

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us by 15th March you should assume that, on this occasion, your application has been unsuccessful.   

Additional documents
Senior Support Officer Job Description (.pdf)
Equal Opportunities Monitoring Form (.docx)
More about Bliss
About
Bliss

Over 100,000 babies are born needing neonatal care in the UK each year. That’s 1 in 7 babies, or over 300 babies every day. Read more

Refreshed on: 27 February 2021
Closing date: 08 March 2021
Tags: Advice, Information, Volunteer Management

The client requests no contact from agencies or media sales.

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