Volunteer Coordinator - part time

We’ve just launched a new and exciting national Rehoming & Fostering team structure to support our aim of ensuring every pet enjoys a healthy life in a happy home. You’ll be joining a team who strive to be the best versions of themselves, so that they can do the best for the pets who need our help.

More about the role 

Our Suffolk Centre has a wonderful group of dedicated people with varying skills that meld into one team with one mission: to help as many pets as possible. With great facilities, including a woodland, the team are proud of what they can accomplish on a daily basis together. 

With the seaside close by, wonderful facilities and grounds, the woodland next door, and the town just a stone's throw away, this Centre really has it all to offer to animals in need.

Our fostering service is an integral part of the rehoming process, supporting the delivery of our strategy by increasing the service so that Blue Cross can help more pets.

As a Volunteer Coordinator you will be responsible for recruiting and supporting a diverse team of volunteers. Working closely with the Centre Managers and Assistant Managers, you will ensure that our volunteers are fully integrated into the team, ensuring that the team welcome and collaborate with these wonderful people.  

In addition to this, you will be building relationships with local communities and partners, promoting the benefits of volunteering to provide more targeted support.

While following a robust rehoming service is important to us, so is the fostering experience. You will ensure that every interaction with our volunteers with us is excellent, supporting them with opportunities for them to develop their skills and knowledge and are recognised and valued for the contribution to Blue Cross and the services we offer. At Blue Cross we are ambitious, and the work carried out in this role is critical in achieving our strategy and ensuring that we help more pets.

Your working day will be from 08:30 until 17:00 on a regular, bi weekly rota including weekends and bank holidays.

Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.

About you

You will be an excellent communicator with strong interpersonal skills and the ability to actively promote to a range of external stakeholders the work of Blue Cross and the benefits of volunteering. You will be a self-motivated individual with a focused, creative, and forward-thinking approach to volunteering and will enjoy the opportunity to be involved in a range of local volunteering events and national initiatives.

With the ability to work collaboratively and effectively with people at all levels, you will have a passion for ensuring that volunteers have the right opportunities to thrive in their roles. You will have a full understanding of the unique value of being a volunteer and ensure that they are recognised and rewarded for their contribution.

You will be organised, flexible and analytical in the way you work, and you will enjoy working to targets and managing a diverse team of volunteers. With an approachable and supportive manner, you will be able to offer guidance and advice, and will have the confidence to deal with volunteer situations should they arise and be able to offer pragmatic solutions.

You will know what it is like to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support volunteers and your colleagues.

Knowledge, skills, and experience

• Demonstrable experience of supervision or management of volunteers.
• Good experience of running and marketing recruitment campaigns for volunteer roles.
• Experience of working with local communities and promoting volunteer opportunities
• Working with and relationship building with a range of external stakeholders.
• Good experience of actively managing a bank of clients or volunteers 
• High standards of verbal and written communication.
• Previous experience in working in a client focused environment where delivering a high level of customer satisfaction is the norm.
• Strong organisational, administration and analytical skills, including use of computerised systems.
• Good interviewing and recruitment skills
• An awareness of health and safety legislation.
• Current full driving licence.
• Ability to demonstrate, understanding and apply our Blue Cross values   

It would also be great (but not essential) if you had:

• Qualifications in managing volunteers or similar.
• Training or coaching skills.
• Presentation skills.
• Working with animals, and knowledge of animal welfare.
• Organising events.
• Understanding of safeguarding issues.

Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.

How to apply 

Click the apply button below and complete the online application process before the closing date on Sunday 3 December 2023.

We reserve the right to close this vacancy early should we receive an overwhelming response.