The Bone Cancer Research Trust (BCRT) is the leading charity dedicated to fighting primary bone cancer. Our mission is to save lives and improve outcomes through research, information, awareness and support. In July 2019 we were awarded 'National Healthcare & Medical Reseach Charity of the Year' at the national Charity Awards and earlier in the year the Yorkshire & Humber Institute of Fundraising awarded our Fundraising & Communications Team with 'Fundraising Team of the Year'. We are a small but incredibly passionate and driven organisation that is proud and supportive of our people - together we make the biggest impact for our community. In recent years we have experienced promising growth which is allowing us to deliver even more of our charitable objectives. Our growth is putting greater demand on our data processing and need to deliver exceptional supporter care which our community have come to expect from us.
The post-holder will be a vital part of the Fundraising & Communications Team. The primary purpose of the post will be to ensure the efficient and effective operation of BCRT's CRM system (thankQ), fundraising administration and supporter care function. This involves understanding, developing, documenting and maintaining the charity’s CRM, fundraising software and related systems policies and procedures to ensure all necessary controls are in place to enable first-class supporter care, analysis of activity, and compliance with legislation, policy and internal control requirements and best practice.
The ideal candidate will bring experience of managing a charity CRM and supporter care functions. They will be detail-orientated with a passion for delivery and first-class supporter care. They will build excellent working relationships with colleagues and stakeholders as they pull together new processes to improve our internal working with and use of our CRM.
As we are a small team, a team-player attitude is a must, as well as a positive and can-do approach.
- Application Form & CV submission closing date: 9th January
- Interviews W/C 13th January
For more details please see the full Job Description.
The client requests no contact from agencies or media sales.