Holborn, Greater London
£33,000 - £38,000 per year
Permanent, Full-time
Job description
This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.

Communications Manager   

Reports to: Head of Communications and Marketing 

Salary: £33,000 – £38,000  per annum

Location: Remote working and main office in London, Aldwych  

Hours: 37.5 hours per week (flexible) 

Contract: Permanent  


The Charity   

Founded in 2015, Breaking Barriers is a fast-paced, start-up charity with a mission to help refugees gain the knowledge, confidence and experience to secure stable and fulfilling employment in their new home.   

We offer effective and flexible employment support in direct partnership with businesses that help refugees secure work, progress into better jobs, and successfully integrate into UK society. We have a unique approach, working with corporate partners to help refugees develop careers that match their skills, experience, and aspirations.   

Since Breaking Barriers’ inception, we have grown to support in excess of 500 refugees per year and have ambitious plans to expand this as part of our strategic plan. We concentrate on getting things done in a flexible environment where everyone is encouraged to take ownership and contribute.   

We are a team of around 40 staff supported by several hundred volunteers, who are all committed to helping the refugee community. We are looking for similarly driven and ambitious individuals keen to join an enterprising organisation where they can benefit from the opportunity to innovate and shape the direction of the charity. Colleagues who thrive at Breaking Barriers are passionate about their work and have the confidence to work autonomously whilst remaining team players and sharing credit with all involved.   

We are looking for someone who lives and breathes our values:   

Mission-led: our clients come before everything else  

Welcoming: we want all people to feel happy, comfortable and secure with us  

Collaborative: we are supportive and considerate, curiously exploring other viewpoints to find solutions  

Enterprising: we are discerningly bold, entrepreneurial and have the courage to give things a go  


Overall Purpose of the Role  

Working alongside the Head of Communications and Marketing, the Communications Manager will oversee and manage key aspects of the Breaking Barriers’ communication strategy. These include proactive and reactive press and PR, organic social media, internal and stakeholder communications and stories and content creation. The role holder will be responsible for building on the reach and reputation of Breaking Barriers with a focus on our key audience targets.  

Working with all teams in the organisation across programme delivery, fundraising, data and impact, as well as taking a leading role in the delivery of our thought-leadership strategy, the successful candidate will be a collaborative and creative manager, able to drive projects forward and bring people together to meet our ambitious communications objectives.  


Key Responsibilities  

The communications and media manager plans and delivers communications to key groups, such as clients, corporate partners, funders and supporters, volunteers, target public audiences and journalists. Working closely with the Head of Communications and Marketing, the post holder will be an excellent writer and editor and will write, edit, coordinate, and publish content across various channels, including the website, social media, and within printed and online marketing materials. The role will manage the PR and Digital Comms Assistant and support and manage key projects such as Breaking Barriers website and brand re-development. 

Press and social media 

  • Increase the organisation’s profile across press and social media, and with influencers and press organisations 

  • Write press releases, articles, statements, and social media copy  

  • Respond to requests from the press for comments, views and supporting information and maximise opportunities for further engagement on relevant topics 

  • Develop relationships with target media representatives 

  • Provide support to PR consultant activities as required 

  • Act as a spokesperson when necessary 

Stories and stakeholder management  

  • Oversee the management of a stories database, actively collating stories and images, gaining relevant permissions and ensuring GDPR compliance.  

  • Act as a key relationship manager for clients who are active storytellers.  

Digital content, copywriting and website  

  • Project manage the website redevelopment project, with a particular focus on content audits and creation.  

  • Lead on copywriting and production of client-facing materials and key publications e.g. Annual Review and Impact Report 

  • Write creative briefs and produce content as required for external and internal audiences, dealing sensitively with those whose personal experiences might be featured, and liaising with external freelancers.  

  • Provide communications support for fundraising campaigns as required 

  • Help market and run forthcoming events both online and in-person  

Internal Comms  

  • Take responsibility for devising regular and consistent internal communications to all staff across existing platforms; MS Teams, email and zoom.  

  • Support SLT with ad-hoc leadership cascades 


  • Ensure consistent Breaking Barriers branding is used across all channels  

  • Support the Head of Communications and Marketing with the development and implementation of Breaking Barriers brand refresh  

  • Help maintain and build Breaking Barriers reputation across its communications  

  • Act as a brand champion internally championing our values  


  • Line manage the PR and Digital Comms Officer 

  • Participate in cross-functional projects as required 

  • Manage any volunteers and interns as required 

  • Manage relationships with freelance creatives and consultants as required 


Person Specification  


  • Excellent verbal and written English communication skills.   

  • Strong knowledge, experience, and expertise in a press, PR or communications environment  

  • Strong understanding of social media management and strategy  

  • Confidence in communicating complex messaging and translating it into a key messaging that meets audience needs. 

  • Demonstrable expertise in copywriting for marketing and communications materials 

  • Excellent project and time management skills, with an ability to apply a high level of attention to detail to all work streams.    

  • A keen ability to build strong working relationships with journalists, clients and other stakeholders.  

  • A proactive attitude, an ability to work under their own initiative, and effectively time manage a varied workload.  

  • A demonstrable interest and commitment to working with marginalised populations.  


  • Experience managing events both online and in-person  

  • Experience producing internal communications plans    

  • Experience with social media scheduling software  

  • Lived experience. We welcome applicants from a refugee background.     


Breaking Barriers particularly welcomes applicants with experience of migration and/or a refugee background.   

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.We also encourage applications from job share partners or individuals with alternative working patterns.   


If you are looking for a role where you can make a real difference, we want to hear from you!

To apply, please submit a CV and Covering statement outlining:  

• Why you are interested in the role 

• What skills and experience you would bring to be successful in this role 

Please note that applications without a covering letter will not be considered.  

Applications close at midnight on Sunday 24th October.

Interviews will take place week commencing 1st November. 

More about Breaking Barriers
Breaking Barriers

Gaining stable, adequately-remunerated, fulfilling employment is a significant contributor towards the successful resettlement of refugees.

... Read more

Posted on: 08 October 2021
Closed date: 24 October 2021
Tags: Communications, PR, Marketing