Central London, Greater London
£22,000 per year
Permanent, Contract, Full-time
Job description

Breaking Barriers is a fast-paced, start-up charity with a mission to help refugees in London gain the knowledge, confidence and experience to secure stable and fulfilling employment in their new home.

We offer effective and flexible employment support in direct partnership with businesses that help refugees secure work, progress into better jobs, and successfully integrate into UK society. We have a unique approach, working with corporate partners to help refugees develop careers that match their skills, experience and aspirations.

Since Breaking Barriers’ inception in 2015, we have grown to support in excess of 500 refugees per year and have ambitious plans to expand this as part of our strategic plan. We concentrate on getting things done in a flexible environment where everyone is encouraged to take ownership and contribute.

We are recruiting for two Employment and Integration Advisers* to join our Employment team. 

You will take on significant responsibility in this role, managing a caseload and delivering quality support to clients. This involves assessing available opportunities, helping set goals and drawing up plans to support clients into employment, training or education. Complementary support will be delivered through our volunteers who are trained in delivering employment advice, and you will help to coordinate this process by booking appointments and briefing volunteers. 

You will need to use a creative approach to support clients, finding alternative solutions and using different methods of support when needed. You will have a sympathetic manner, be willing to go the extra mile to support your clients and be proactive in looking for ways to improve our service. Lived experience would be helpful but is not essential.

In addition to exceptional people skills, you will need an organised and methodical approach to regularly complete client records and ensure that we have provided the correct information to sponsors. This involves an eye for detail and a commitment to following rigidly-set administrative processes in a meticulous way. You will be confident working autonomously, helped by excellent time management skills and the ability to prioritise and cope with interruptions.

You should have an undergraduate degree/skill level equivalent or 3 years’ work experience and be a confident computer user. Equally important is a demonstrable interest and commitment to working with marginalised populations, particularly refugees. On a practical level, you should be able to work half a day per week outside of normal office hours, supporting clients at evening or weekend sessions, and be able to travel regularly to different delivery centres in London. For our part, we offer a strong team environment, where your ideas and drive will be welcomed and where you as an individual can make a real difference in people’s lives.

Key responsibilities (please refer to job description for full details):

  • Manage a caseload: take responsibility for managing and delivering quality support to a caseload of around 40-50 clients.
  • Employment support: deliver employment advice and guidance in person as required at one or more of the weekly support sessions in delivery centres across London.
  • Maintain accurate records: ensure that all paperwork and online records are completed accurately and in time to meet deadlines.

Required skills and experience (please refer to person specification for full details):

  • Graduate or skill level equivalent
  • Fluent in English and at least one target language: Arabic, Amharic, Dari, Farsi, Kurdish, Pashto, Somali or Tigrinya
  • Excellent verbal and written communication skills
  • Strong organisational skills – ability to manage and schedule time, and prioritise tasks in a busy environment
  • Some understanding of the employment issues facing refugees
  • A demonstrable interest in and commitment to working with marginalised populations, particularly refugees

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please apply online through Charity Jobs and submit a CV and 500-word statement outlining:

  • Why you’re interested in the role
  • How you’d approach the role
  • What skills and experience you’d bring to be successful in this role

Please note that applications without a covering letter will not be considered. 

Closing date for applications is 11.30pm on Sunday 1 December and first-round interviews will take place between 4th and 6th December.


*Permanent and fixed-term contract (three year) roles are available - to be negotiated at point of offer. 


More about Breaking Barriers
Breaking Barriers

Gaining stable, adequately-remunerated, fulfilling employment is a significant contributor towards the successful resettlement of refugees.

... Read more

Posted on: 09 November 2019
Closed date: 01 December 2019
Tags: Advice, Information, Support Worker

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