This is an exciting and varied role leading our Futures programme for young refugee clients. In this role you will:
- Build and develop your project management skills, with opportunities to contribute to programme design.
- Provide 1:1 advice and guidance to our clients, supporting them to fulfil their potential and achieve outcomes.
- Contribute to one of our key corporate partnerships, learning first-hand how we involve businesses in finding employment solutions for refugees in the UK.
Founded in 2015, Breaking Barriers is a fast-paced, start-up charity with a mission to help refugees in London gain the knowledge, confidence and experience to secure stable and fulfilling employment in their new home.
We offer effective and flexible employment support in direct partnership with businesses that help refugees secure work, progress into better jobs, and successfully integrate into UK society. We have a unique approach, working with corporate partners to help refugees develop careers that match their skills, experience and aspirations.
Since Breaking Barriers’ inception, we have grown to support in excess of 500 refugees per year and have ambitious plans to expand this as part of our strategic plan. We concentrate on getting things done in a flexible environment where everyone is encouraged to take ownership and contribute.
We are a team of around 30 staff supported by several hundred volunteers, who are all driven and committed to helping London’s refugee community. We are looking for similarly driven and ambitious individuals keen to join an enterprising organisation where they can benefit from the opportunity to innovate and shape the direction of the charity. Colleagues who thrive are passionate, driven and have the confidence to work autonomously while remaining team players and sharing credit with all involved.
We are looking for someone who lives and breathes our values:
- Mission-led: our clients come before everything else.
- Welcoming: we want all people to feel happy, comfortable and secure with us.
- Collaborative: we are supportive and considerate, curiously exploring other viewpoints to find solutions.
- Enterprising: we are discerningly bold, entrepreneurial and have the courage to give things a go.
You will take responsibility for delivering our Futures programme which supports younger clients aged 18-25 to achieve their goals through entering higher education, training or employment. You will lead the implementation of operational plan for the Futures programme in 2020. This includes workshops, events, targeted outreach and a mentorship programme run in partnership with one of our key corporate partners. You will play a key role during this exciting stage of the programme’s development as we scope out options for developing and expanding the programme beyond 2020.
In addition to programme work, you will have your own caseload and be involved in assessing the opportunities available to clients, helping them set goals and draw up support plans to get them into employment, training or education. You will deliver support in person and through volunteers and work with other Senior/Employment and Integration Advisers (S/EIAs) to ensure that the logistical processes of our delivery centres and programmes run smoothly and effectively.
You must have previous experience of supporting either people from refugee backgrounds, people from other marginalised backgrounds, or NEETs (not in Education, Employment or Training). You will demonstrate strong project and/or programme management skills, particularly co-ordinating and delivering educational or employment-related events or workshops. You must be fluent in English, and have a strong proficiency in one of our target languages (Arabic, Tigrinya, Amharic, Dari, Farsi, Pashto, Kurdish or Somali). You need to demonstrate how you have gone the extra mile to support clients, demonstrating a creative and innovative approach where clients aren’t progressing as hoped. Lived experience would be helpful but is not essential. Previous experience of working with corporate or business partners is also desirable but not necessary.
Key Responsibilities (please see job description for full details)
We are a fast-growing charity that prides itself on its flexibility and responsiveness so your responsibilities may change, develop and grow according to the needs and development of our programmes.
1. Act as programme lead for the Futures programme
- Take responsibility for the implementation of the Futures programme.
- Develop and implement operational plan and contribute to programme design, including researching, designing, coordinating and delivering workshops/presentations.
- Manage the Futures mentoring programme, working with the Volunteer Manager to recruit, screen, and train mentors and provide consistent support for both volunteers and clients.
- Work with Programme Coordinator to ensure programme targets are being met and that programme activity is continuously reviewed and improved, conducting independent research where needed to identify further opportunities for growth.
2. Manage a caseload of clients
- Take responsibility for managing a caseload of clients, delivering quality support and working with them to assess the opportunities available and draw up support plans to get them into employment, training, or education.
- Ensure that clients are accessing the relevant support within Breaking Barriers, including Education classes, workshops and employment opportunities with corporate partners.
- Work with clients to set goals, monitor progression towards goals and provide monthly updates on progress and agreed actions.
- Signposting and/or referring clients to other organisations (e.g. housing or mental health support) when their needs fall outside of Breaking Barriers’ remit.
3. Ensure effective reporting, data management and monitoring and evaluation
- Produce regular reporting on Futures progress and targets for Programme Coordinators, Senior Leadership Team and external partners.
- Ensure effective monitoring and evaluation of the Futures programme through the tracking of clients, implementation of assessments, and analysis of results.
- Ensure that all paperwork and online records are completed accurately and in time to meet deadlines.
4. Maintain strong external relationships
- Supported by Programme Coordinator where necessary, manage relationships with Futures partners and funders.
- Maintain and improve networks of external partners, supporting the Programme Coordinator with outreach to identify and build new relationships (for example, by delivering presentations/talks to prospective partners)
- Develop and maintain excellent relationships with other organisations as required, including employers, training providers and businesses, and attending meetings with them when necessary.
5. Contribute to the wider team
- Support or lead implementation of Employment programmes and/or internal improvement projects, taking responsibility for day-to-day project management and reaching milestones.
- Continuous improvement of current processes and delivery of the employment programme, generating new ideas and offering creative solutions to problems
- Be involved in other projects at Breaking Barriers and new programmes as these develop, contributing knowledge, creativity, and expertise.
Application deadline is 11.30pm on 23 February. First round interviews will be held week commencing 2 March. Candidates who are successful in first-round interviews will be asked to complete a written assessment ahead of second-round interviews. Please note that applications without a covering letter will not be considered.
Breaking Barriers particularly welcomes applicants with experience of migration and/or a refugee background.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.