You will ensure service enquiries are handled sensitively and efficiently, demonstrating excellent customer care skills via telephone, email and occasionally face to face. You will play a pivotal role in ensuring the smooth running of services includes Moving Forward courses, Living with Secondary Breast Cancer and Younger Women Together.
You are enthusiastic, proactive and committed to providing excellent customer service. An experienced administrator, you will be organised and methodical as well possessing excellent working knowledge of IT systems, including working with databases.
Friendly and approachable, you will be able to quickly build effective connections with new people and have a sensitive approach and understanding of confidentiality appropriate for working with vulnerable people.
We’re Breast Cancer Now, the charity that’s steered by world-class research and powered by life-changing care. We’re here for anyone affected by breast cancer, the whole way through, providing support for today and hope for the future.
We’re that trusted friend that people affected by breast cancer turn to for caring support when they need it most. The expert authority on breast cancer research who is making breakthroughs and driving forward progress. And a vehicle for change, acting now to make sure anyone affected by breast cancer gets the best possible treatment and care.
We believe that we can change the future of breast cancer and make sure that, by 2050, everyone diagnosed with the disease lives – and is supported to live well. But we need to act now.
Although the role is based in our Sheffield office, we are following a blended approach between office and home working with a minimum or two days per week in the office for full-time staff members. However, with this role being predominantly administration we do ask that the team attend the office more than two days where possible. Should you have any queries with regards to this please email us in the first instance, using the contact details provided within the apply button.
Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.
Closing date 9:00am on Tuesday 2 November 2021
Interview date Tuesday 9 November 2021 in our Sheffield office