Carlisle, Cumbria (On-site)
Kilmarnock, East Ayrshire Council
Falkirk, Falkirk
Dumfries, Dumfries and Galloway
£27,000 - £29,000 pro rata + car / car allowance and benefits
Permanent, Part-time, 32 hours per week
Job description

Do you have a background in volunteering management? Have you got previous retail knowledge?

We have an exciting opportunity for you to join our Volunteer Management Team which supports our Retail teams across the British Heart Foundation (BHF).

About the role

As our Retail Volunteering Manager, you’ll work alongside our Regional and Area Managers covering Scotland, the Borders and Cumbria to deliver the BHF’s local and national volunteering strategy supporting our retail team to recruit, train and retain unpaid workforce.

You’ll have the opportunity to work alongside a dynamic, collaborative team of 7 Managers who have accountability for circa 100 shops each and you’ll work closely with colleagues across the BHF, local communities, and external organisations to grow volunteer participation in your patch.
Please note this is a 32 hour vacancy working over 4 days. The days of work will be discussed and arranged according to business need.
About you
As an expert volunteering manager, you’ll be working with and influencing senior stakeholders to deliver credible and innovative solutions that meet KPI's. 

With previous experience of training or coaching groups and individuals you’ll be extremely passionate on all volunteer related topics.

You’ll have excellent organisation and communication skills with the ability to probe, investigate and challenge when needed.

Please note that this role will cover Scotland, the Borders and Cumbria, and therefore there will be a considerable amount of travel and some overnight stays depending on where the successful applicant lives. All applicants must also hold a full driving license.

About us  

Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.

We have the support of over 22,000 volunteers across the organisation. The volunteering team aim to deliver consistency of approach to volunteering, wherever and however people choose to give their time to us, to ensure they have an experience that is valuable to both the volunteer and the BHF.

We celebrate diversity and make inclusion part of what we do every day. It sits at the heart of our People Experience. Our aim is for all of our colleagues and volunteers to bring their true self to work.


We understand that you might need a little help balancing your work and home life. Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.

Interview process

Please note interviews will be held over Microsoft Teams. Interviews may be held during the advertising period or shortly after the close date.

How to apply 

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.


As part of our commitment to be an inclusive employer, and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

More about British Heart Foundation

Help beat heartbreak for everyone

At the British Heart Foundation, there’s one thing that motivates all of us,... Read more

Posted on: 18 January 2022
Closed date: 01 February 2022 at 23:59
Tags: Marketing, Volunteer Management

The client requests no contact from agencies or media sales.