Credit Control Operative

Posted by British Red Cross

Credit Control Operative

Paisley, Renfrewshire Check commute

£17000 - £18000 per annum + Pro Rata

Full-time

REQ0000025PS

About the organisation

The British Red Cross is one of the most recognised brands across the globe. We help millions of people in the UK and around the world to prepa... Read more

Job Description

Credit Control Operative

Location: Paisley

Contract type: 9 months Fixed Term Contract

Hours per week: 35

Salary: GBP 17,565 pro rata per annum

We have a fantastic opportunity for an analytical individual to join the income team as a Credit Control Operative; the team handles around GBP 250 million of receipts annually which have a direct impact on the reporting of funding and sales income to enable insightful decision making across the organisation.

What you will be doing

Forming a part of the operations team within SSC, the credit control team is responsible for the collection of the society's outstanding debt and ensuring correct allocation to customer accounts.

As a Credit Control Operative, you will liaise with the Accounts Receivable team and other finance departments and operational managers to ensure an efficient and effective service to the society whilst complying with all statutory regulations. The primary job purpose is to achieve optimum debt collection performance by utilising credit control skills.

About the team

We use kindness to help those in crisis, and behind every great cause there's a great team making everything possible.

In the Finance, Planning, and Resources team, our goal is to properly allocate our funds and resources in order to maximise the level of aid we can provide to those that need it. We also make sure everything we do is in line with our values and we are a fully compliant and transparent operation.

Even though we're a busy bunch, we never lose sight from the fact that the work we do is crucial to the work of the organisation, and therefore vital to the lives of those in crisis.

About the person

With strong knowledge of Microsoft Office, particularly MS Excel, you should have:


  • Proven experience in a high-volume credit control department

  • Proven experience in working with a computerised sales ledger

  • Excellent oral and written communication skills

  • Effective problem-solving skills

  • The ability to work in a pressurised environment

  • The ability to maintain a high level of accuracy


Closing date for applications is 23:59 on the 26th of May 2019 with interviews to scheduled to take place week commencing the 3rd of June.

Please to view the full job description and person specification for this position.

We offer a wide range of staff benefits, these include:


  • 36 days holiday (including Bank Holidays)

  • Option to buy extra annual leave

  • Up to 6% contributory pension

  • Flexible working policy


A little bit more about us

The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.

Our organisation was born out of a desire to bring help without discrimination.

Impartiality and neutrality have been central values for the Red Cross since we started.

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

Follow us on Twitter @RedCrossJobsUK and on Linked in - British Red Cross, to hear about our latest job vacancies.

Connecting human kindness with human crisis

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