Head of Volunteering (Fundraising & Supporter Engagement)
Location: UK Flexible
Contract type: Permanent
Hours per week: 35
Salary: Circa GBP 52,000 per annum
Are you passionate about volunteering? Could you transform, innovate and continuously improve the experience for our fundraising and supporter engagement volunteers?
The British Red Cross is now hiring for a Head of Volunteering (Fundraising & Supporter Engagement), in this exciting new position you will be the lead for the ongoing work across the Fundraising and Supporter Engagement directorate where you will use data and insight to ensure our fundamental principle of Voluntary Service remains relevant in this fast paced and ever-changing world we live in.
What you will be doing
As Head of Volunteering you will act as the British Red Cross senior volunteering specialist for Fundraising and Supporter Engagement, responsible for the end to end volunteer journey and improving the quality of the volunteer experience across the Directorate.
It is imperative you work collaboratively to form strong partnerships with senior colleagues to embed consistently high-quality volunteering practices that meet the needs of volunteers, are safe and legally compliant and ensure the directorate has the right volunteers, in the right places, who are effectively supported to meet the needs of our supporters, communities and people in crisis.
What we are looking for
Educated to degree level (or equivalent by experience) with experience of operating at a senior level within a volunteering function or organisation engaging significant numbers of volunteers, you should have:
* A demonstrable knowledge and passion for innovation and volunteering
* A strong business acumen including business case development and financial modelling
* Strong social media & story telling skills, specifically in a volunteering context
* The ability to translate complex issues to different audience groups and find insightful solutions to complicated problems
* Proven experience of delivering complex volunteering programmes
* Proven ability to lead multi-disciplinary teams and develop clear and compelling strategies
* Proven ability to manage in a dynamic environment
* Demonstrable experience of identifying and responding to external trends; ideally in a volunteering or equivalent context or of co-ordinating surge capacity
Meet the team
The roles sits within the Volunteer Mobilisation function which currently sits across our People & Learning and Fundraising and Supporter Engagement directorates.
You'll be joining a team that is going through change. We have ambitious plan to develop, and we want to put our supporters at the heart of all we do. The changes over the past few years to the fundraising environment mean we need to be agile and are revising our approach to how we fundraise.
Alongside this, the volunteering landscape is evolving, and we need to offer a more dynamic and relevant experience. We are now entering an exciting time as we develop and launch a new fundraising and supporter engagement strategy that will provide a transformative and innovative approach to how we raise funds and engage with our supporter base.
Closing date for applications is 23:59 on the 22nd of September 2019 with first stage interviews scheduled to take place on the 4th of October 2019.
We offer a wide range of staff benefits, these include:
* 36 days holiday (including Bank Holidays)
* Option to buy an extra 5 days annual leave
* Up to 6% contributory pension
* Flexible working policy
A little bit more about us
The British Red Cross helps anyone, anywhere in the UK to get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.
Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.
At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK and around the world. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability.
Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness.
In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.
If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.
The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).
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Connecting human kindness with human crisis