Contract type: Permanent
Hours per week: 35
Salary: circa GBP 19,000 per annum
We have an immediate opportunity for a HR Assistant who will be the first point of contact for managers, staff and volunteers seeking advice and guidance on HR/People & Learning issues.
What you will be doing
As HR Assistant you will seek to evaluate and resolve queries in a fast paced environment by directing staff to online documentation or by investigating further to provide advice and guidance. More difficult issues will be escalated to advisers. The role will be working closely with HR advisers to support employee relations casework. There will be requirement to undertake work on behalf of an adviser occasionally.
The HR Assistant will also be responsible for keeping records and files up to date and will be able to contribute to improving the Advice and Casework service by identifying issue of concern and how existing guidance can be improved.
Meet the team
It's simple: people make the British Red Cross.
At the British Red Cross we care about our people. We understand that our workforce is central to both helping people in crisis, and maintaining our reputation as one of the most trusted charities in the UK.
The People & Learning Directorate team work across the organisation; recruiting, developing, and retaining our people. Even though we can get a little busy, we're a diverse group who like to have fun, and we take great satisfaction in being able to play our part in helping make the British Red Cross what it is today.
What we are looking for
- An awareness of HR systems and processes
- A previous role in an HR function
- Ability to communicate effectively by phone, e-mail or social media
- Accurate and well organised
- Strong customer service skills
- Responding to requests for information and guidance, which may lack clarity and require some interpretation
Closing date for applications is 23:59 on the 18th of June 2019 with interviews to follow.
We offer a wide range of staff benefits, these include:
- 36 days holiday (including Bank Holidays)
- Option to buy an extra 5 days annual leave
- Up to 6% contributory pension
- Flexible working policy
A little bit more about us
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.
Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.
At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.
In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.
If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.
The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).
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Connecting human kindness with human crisis