IT Business Analyst
Location: Moorgate, London
Contract type: Permanent
Hours per week: 35
Salary: £35,000 - 40,000 per annum (including London weighting)
Do you want to help us transform how we use technology at the British Red Cross to tackle pressing humanitarian challenges such as supporting refugees, helping people live independently at home, responding to national emergencies like Grenfell and transforming the experience we offer our volunteers?
To help us do that, we're looking for an IT focused Business Analyst who will act as the primary liaison between the end user community and the technical development team to deliver on a number of IT projects and achieve measurable outcomes for people in crisis.
What you will be doing
As an IT Business Analyst you will be responsible for eliciting, analysing, validating, specifying, verifying, and managing the business needs of the project stakeholders, including customers and end users.
You will work closely with business units, subject matter experts and technical resources to identify business needs, define priorities, develop requirements and manage the development effort to completion.
What we are looking for
You should be a driven, motivated and experienced Business Analyst who has experience of working closely with project management, development and testing teams, you should have:
* Experience of monitoring and managing project scope, managing stakeholder expectations and change management.
* Experience of leading internal stakeholder teams.
* Experience of utilising a variety of Business Analysis techniques including; requirements analysis, user stories, and process flow diagrams.
You will be process-oriented with sound judgment, attention to detail, accuracy and follow-through.
You will have the ability to produce a prioritised set of functional requirements; granular and testable user focused requirements that could be used as inputs when creating a functional specification.
You will also have produced a prioritised set of user needs; high-level statements of what the potential users want to achieve - verified through data and user research.
Meet the team
The Information and Digital Technology directorate (I&DT) are responsible for developing and delivering information and digital services that enable our staff and volunteers to support people in crisis across the UK and internationally. We are at the beginning of an exciting period of change. Our digital and information strategy seeks to transform the way we use technology to support our people and to deliver services.
The directorate is passionate and focused on creating an IT infrastructure, innovative applications and services that supports the transformation to a digital culture.
Closing date for applications is 23:59 on the 18th of September 2019 with interviews to follow.
We offer a wide range of staff benefits, these include:
* 36 days holiday (including Bank Holidays)
* Option to buy an extra 5 days annual leave
* Up to 6% contributory pension
* Flexible working policy
A little bit more about us
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.
Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.
At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability.
Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness.
In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.
If you are appointed to a role within the British Red Cross you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.
The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).
Follow us on Twitter @RedCrossJobsUK and on Linked in - British Red Cross, to hear about our latest job vacancies.
Connecting human kindness with human crisis