Service Support Worker
Location: University Hospital of Wales, Cardiff CF14 4XW (requires travel within the area)
Contract type: Fixed Term until 30th of September 2019
Hours per week: 27
Salary: £17,499 pro rata (£9.61 per hour)
We've got an opportunity...
If you love helping people in need, looking for a rewarding role or to kick start your career in Health and Social Care sector this position might be for you! We are looking for an individual who loves helping people in need to join our fantastic Independent Living (IL) team in Cardiff.
You will provide reactive, focused and flexible support to adults either following a hospital stay to enable early discharge when clinical needs have been met or to those living in the community to prevent hospital admission. You will assist the Independent Living Service Coordinator by undertaking duties required to meet the service users' needs in order to re-enable service users to remain in their own home and prevent hospital re-admission.
You will respond to referrals from Clinicians and Community Health Professionals and will be required to have the ability to assess service users' needs, complete and follow a support plan for the individual. In addition, you will be providing practical and emotional support in the service user's own home and signposting to other services where appropriate to enable the individual to live independently in their own home.
Say hello to the team...
Sometimes a little help can go a long way.
The Independent Living (IL) & Crisis Response (CR) service (IL/CR) are dedicated to making lives of vulnerable people a little bit better. We're a small team dotted all over the country that shares the same goal - to help those that need it most.
From picking up groceries to helping out around the house, we're there to make a difference. There's nothing better than knowing the time we spent with someone made them feel safer, happier, and more able to deal with crisis.
This role could be for you if...
You can make things great. You know how to improve service quality for the benefit of users.
You're professional. You can to deal with queries in a diplomatic and confidential manner
You love being flexible. Working hours out with the norm suits you.
Also, you should be the following:
Educated to GCSE level (or equivalent by experience)
Full driving licence holder and access to own vehicle
Have a good knowledge of services provided by the NHS and Social Care
Closing date for application is 23.59 on the 25th of July 2019 with interviews to follow.
Should you have any questions on this role please email us at or call us on 0300 004 0554 quoting reference REQ0000025HZ.
We offer a wide range of staff benefits, these include:
* 36 days holiday (including Bank Holidays)
* Option to buy an extra 5 days annual leave
* Up to 6% contributory pension
* Flexible working policy
A little bit more about us...
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.
Our organisation was born out of a desire to bring help without discrimination.
Impartiality and neutrality have been central values for the Red Cross since we started.
At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.
In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.
If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.
As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.
If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.
The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).
Follow us on Twitter @RedCrossJobsUK and on Linked in - British Red Cross, to hear about our latest job vacancies.
Connecting human kindness with human crisis