London, Greater London
£34,604 per year (includes London Weighting)
Permanent, Full-time
Job description

Being a young person right now can be hard. The challenges they face are complex and fast moving and the services that exist to support them are being drastically cut. STI rates are rising and complex safeguarding concerns are multiplying, stretching an underfunded health system to its limit. The impact of lockdown is being keenly being felt and the long-term consequences are impossible to predict.

And while there has been some reduction in the stigma, there is still a long way to go before the general public are sympathetic to young people’s rights to good sexual health provision and relationship support.

Brook is an ambitious and dynamic charity that is passionate about improving the lives of young people. Last year we supported 1.4 million under 25s to manage their sexual health and wellbeing and we know our work is needed more than ever.


About the role

As part of Brook’s programme of digital transformation, Brook is committed to developing a robust suite of digital education resources, designed with the aim of improving young people’s health, relationships and lives.

In 2019/20, Brook staff delivered face-to-face education to around 128,000 young people and face-to-face training sessions to 8,500 professionals. The events of 2020 have naturally forced a move to remote delivery but Brook has embraced this challenge and made huge progress in adapting its offer. That progress rests on our commitment to supporting professionals as RSE becomes mandatory in schools, the highly successful launch of our elearning platform - Brook Learn and our ambitions to create a digital RSE programme for young people.

We’re looking for an experienced digital professional who shares our passion for education and health, believes in young people, and who is excited by the prospect of helping us achieve our goals.

Key areas for focus will be:

Brook Learn

We have been steadily growing our portfolio of self-directed courses to help support teachers in the delivery of excellent relationship and sex education, since 2016. Registered users of Brook Learn have more than doubled since March 2020 to 9,000 and part of your role will be to support these users. You will also manage the Moodle platform and will be required to produce data and usage reports.

Many Brook Learn courses are free of charge but we have a growing paid-for offer and part of your role will be to identify opportunities to promote and expand this. You will also lead reviews of existing content and support/lead the commissioning of new courses – including development of content, working with academics, experts and our education team to ensure the content is evidence-based and effective.

Professionals-facing sections of the Brook website

As our offer and ambitions grow, a key part of your role will be to manage the sections of the Brook website concerned with the effective promotion and marketing of our offers to professionals. You will maintain a suite of free resources (such as our handouts) as well as managing the shop, through which professionals can purchase places on training courses and access to self-directed courses. You will also manage Google Ads designed to drive traffic to this content.

Digital RSE offer for young people

A key part of Brook’s strategy is to launch a young-person facing digital RSE offer. Part of your role will be to support with this at a strategic level – identifying opportunities for partnership and collaboration and leading with the creation and curation of content and resources.

Supporting colleagues

As we have moved to delivering in new ways, there will be an ongoing requirement to support colleagues for example, through training in the use of video platforms and associated booking systems and supporting them to adapt their training and education materials for remote delivery. The role also requires close working with the Business Development Team to support their sales and customer management.

To be successful in this role, you’ll have:

  • Significant experience of effectively managing digital products and services
  • Experience of the education and/or health sector
  • Excellent project management skills and the confidence to train and support colleagues to embrace, promote and use our resources
  • A clear and engaging communication style, with the ability to influence and build relationships across the organisation

You'll need to hit the ground running and be happy and comfortable wearing lots of different hats and moving between various live projects. You'll be happy to get your hands dirty but will be passionate about shaping our digital future.

In return, Brook can offer you a supportive, structured working environment with clear objectives to meet but with the freedom to operate independently and think creatively. We pride ourselves on being a hardworking but fun team.

To apply

Please send us your CV and a cover letter explaining why you would like to apply for this role and what you think you would bring to it. You can do this through Charity Jobs or via the Brook website

Interviews will take place online on 2/3/4 February. Please indicate if you are unavailable on all of these dates.

Refreshed on: 04 January 2021
Closed date: 22 January 2021
Tags: Training, Digital

The client requests no contact from agencies or media sales.