Director Of Fundraising Jobs
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Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors and patrons, such as Sir John Major and Marsha De Cordova MP.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
JOB DESCRIPTION AND PERSON SPECIFICATION
The Individual Giving Manager (Retention) will work within the Public Fundraising Team and play a key part in growing and sustaining income from our individual giving audiences of cash donors and regular giving supporters. You will work closely with the Deputy Director of Fundraising, Individual Giving Manager (Acquisition), Supporter Care Officer and Database Manager and will be responsible for the development, project management and delivery of the supporter retention, renewal and stewardship program. This is a great role for someone with existing individual giving fundraising experience, who would like the opportunity to use analysis and insights to develop and shape retention and stewardship activity, with the drive to deliver a program which aspires be best in class.
Responsible to
Deputy Director of Fundraising
Direct reports
Potential scope for line management responsibilities in future.
Working hours and contract
This is a permanent full-time role. We will consider part-time and flexible arrangements.
Salary
£37,000 to £40,000 depending on experience, based on permanent and full-time (35 hours per week).
Location
Aldgate E1 and hybrid working. Two days in the office and external meetings and events as required.
Role Responsibilities:
This role plays a key part in driving income growth and sustainability in our Individual Giving programme.
Your priorities will include:
· Driving the strategic and operational planning of Individual Giving to deliver strong income growth and return of investment (ROI), ensuring agreed targets and KPIs are achieved in relation to retention and conversion of existing donors.
· Devising and delivering the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and operational plans.
Strategy, planning and delivery:
· Develop and manage donor retention and upgrade for cash donors and regular givers across all channels to increase our supporter base, maximising ROI.
· Devise and deliver the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and ops plans, reforecasting these on a quarterly basis and engaging with month end processes.
· Lead the delivery of an impactful stewardship programme, which includes managing the supporter newsletter to optimise donor retention and development across all supporters, delivering exceptional donor experience; oversee timely responses to donors.
· Optimise data and data capture opportunities to help us better understand our supporters, inform strategy and ultimately deliver insight to help drive retention and lifetime value.
· Provide timely high-quality reporting with robust analysis and recommendations to improve performance – utilising your Individual Giving expertise and sector benchmarks.
· Adopt a test and learn mentality to strategic planning, developing new activities to provide the charity with a balanced portfolio of offers for new/existing donors.
· Direct and manage external suppliers to execute the Individual Giving retention programme to meet agreed budgets, timelines and KPIs.
· Support with the selection and appointment process for new external suppliers, effectively managing relationships to ensure the highest quality service.
· Ensure tools and processes are in place to effectively deliver objectives in collaboration with teams across the organisation.
Collaboration
· Identify opportunities to maximise value from our supporter base and seek opportunities to work with colleagues to facilitate cross-selling of relevant initiatives to engage donors, including mid-value, major gifts and legacies for example.
· Work collaboratively across the charity to develop exciting and relevant content across all Individual Giving activity, including the supporter newsletter, working with colleagues to identify where content could be applied to other communications and marketing channels.
· Keep abreast of new trends, tactics and competitor activity within the sector, disseminating new learnings and information throughout the team.
· Ensure that communications are compliant with all relevant bodies including HMRC, Gambling Commission, Fundraising Regulator, ICO, Charity Commission and ASA.
· Support other areas of fundraising by attending events, exhibitions etc. as required by a small team with varied engagements.
Management
· Carry out effective management of the Supporter Care Officer, ensuring the effective deployment of all their responsibilities.
· Be accountable for the management and development of the CRM database to maximise efficiency, working with the Database Manager to resolve any irregularities.
· Work closely with the Database Manager to establish criteria for data selection and extraction as necessary.
· Work with the Database Manager and Supporter Care Officer to ensure all donations are processed swiftly and accurately, Gift Aid income is maximised, and all declarations are collected and accurately recorded for submission to the Finance team.
Other
· Become fully conversant with the aims and objectives of the organisation.
· Keep up to date with developments in the sector and key new initiatives in our field.
· To always work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.
· Undertake other duties as may be reasonably required on either a short or long-term basis.
Person specification:
Skills, knowledge & experience
Essential skills, knowledge and experience:
· Successful track record of developing and managing a successful, cause-led Individual Giving retention and stewardship programme, with proven technical ability across channels including print, telemarketing and digital.
· Strong experience of analysing and interpreting data, reporting and using data driven insights to inform decision making.
· Strong experience of developing and implementing successful supporter journeys with thorough understanding of donor motivation.
· Track record of meeting or exceeding targets.
· Proven ability to think and act strategically, with strong planning and evaluation skills.
· Experience of managing, motivating and developing a team.
· Experience of managing agencies and negotiating strong commercial agreements.
· Sound experience of appraising new ideas and activities and making decisions of what, how and when to test as appropriate.
· Demonstrable experience of effective financial management, including, creating, presenting and interrogating business cases managing and reforecasting budgets, providing financial narrative, reconciling results.
· Highly proficient in identifying, creating and editing fundraising content.
· Excellent interpersonal, communication (written and oral) and influencing skills, with natural aptitude for collaboration and cross working.
· Strong project management and analytical skills.
· Positive, results-driven individual with a confident ‘can do’ attitude and an ability to work to tight deadlines.
· Highly IT literate – proficient/advanced level in Excel and Raiser’s Edge.
· Thorough knowledge of fundraising regulations and GDPR.
· Demonstrable passion for, and commitment to, the vision, mission and values of Fight for Sight/Vision Foundation.
· Demonstrable passion and advocacy for the needs and motivations of our supporters.
Desirable skills, knowledge & experience
· Minimum of two years’ experience within a fundraising team.
· Previous knowledge or fundraising experience with a medical research charity.
· Professional fundraising, marketing or direct marketing qualification.
Personal qualities
· An understanding of and commitment to the sight loss community.
· Strong communication skills and presentation style.
· Evidence of financial fluency.
· Flexibility and a practical, can-do attitude.
· Highly motivated and able to juggle a varied workload.
· Personable, with excellent listening skills.
· Excellent accuracy and attention to detail.
· Growth mindset.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
We are looking for a Partner Engagement Manager to promote and develop the work of Family Fund, and contribute to our profile within the disability sector in Wales.
Are you looking for a role where your skills can directly benefit families raising disabled or seriously ill children and young people?
The role
As Partner Engagement Manager you will promote and develop the work of Family Fund in its reach to families. You’ll also contribute to its profile within the disability sector in Wales and with key Government/political stakeholders.
You will proactively work with a wide range of public, private and third sector organisations. Your goal will be to ensure Family Fund’s strategy is understood, and that mutually beneficial relationships are formed. In addition, you will seek out opportunities which allow Family Fund to achieve its key priorities, deliver added value for funders, and secure positive outcomes for our beneficiaries.
You will be acknowledged as a senior Family Fund representative across the disability sector, deputising for the Group CEO, or Directors on committees and at events as required.
Finally, you will build effective partnerships and proactively develop activities with key organisations across public, private and third sectors.
If you join us, you’ll be:
- Ensuring that Family Fund’s profile remains high amongst key organisations.
- Promoting the support offered by Family Fund to support demand generation, including targeted work in relation to our Equality, Diversity and Inclusion objectives.
- Being Family Fund’s key point of contact for all partners and stakeholders in Wales.
- Engage in sector working groups and consortia to help secure improved support for families raising disabled children.
About you
For this role you will need to have experience of presenting to external stakeholders and representing an organisation in a professional capacity. You’ll also need experience of managing budgets and delivering projects.
To be successful in this role you will need to be self-motivated and be able to engage positively with different teams. You must be flexible, adaptable and resilient to work demands and change. This post is home based with regular travel.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.
We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Employer. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.
How to apply
When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team.
For more information, please read and download the job description available on our website.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.
The client requests no contact from agencies or media sales.
Imagine being told that you, or someone you love, is losing their sight.
In that moment, two profound questions demand urgent answers:
- Can this be stopped?
- How will I live my life?
At Fight for Sight / Vision Foundation, we pursue positive answers to both questions. We do this by funding the brilliant minds and bright ideas that put change in sight.
Our researchers are at the forefront of eye research, making breakthroughs and discoveries that will prevent and treat eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people: from tackling loneliness to supporting people who have survived domestic abuse.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of vision loss. We’ve secured well-respected and highly engaged ambassadors and patrons, from Sir John Major to Marsha De Cordova MP.
This is an exciting time to join us, as we activate our new brand and five-year strategy.
If you share our mission and have the skills, experience and drive to contribute to our dynamic team, we’d love to hear from you.
Role Description
The Head of Research and Programmes is a new role, leading and overseeing the delivery of our grant-making activity across eye research and social change: delivering first class grant programmes that respond to need as our organisation scales up. The role will lead on key strategic projects and relationships that will increase the Impact of our funding and the value we add to the sectors we work in. This role will also develop and own an appropriate impact framework to ensure we're able to amplify the work we fund and demonstrate the value of our approach to funders and supporters.
Responsible to
Director of Impact and External Affairs
Direct reports
Senior Programme Manager (Research): Programme Manager (Social Change): Impact and Evaluation Manager
Working hours and contract
This is a permanent full-time role, 35 hours a week.
Salary
Circa. £60k
Location
Aldgate E1 and hybrid working. Minimum two days in the office and external meetings and events as required.
Start date
As soon as possible
Role Responsibilities:
Overseeing our Grant Programmes
· Driving work in areas where our organisation can add value and meet need, including scoping new potential programmes and partnerships as well as ensuring our current programmes evolve
· Lead on delivering high quality funding programmes that meet regulatory (AMRC) requirements as appropriate and provide an excellent experience for applicants, both successful and unsuccessful
· Be responsible for the financial management of budget associated with our funding programmes, working closely with the Finance Team
· Lead and manage the programme teams to analyse the external environment, identify unmet need and how we can add greater value in the sectors we work in
· Proactively disseminate insights from our funded research and project partners, gather sector knowledge, e.g. through delivering presentations, networking and representing our organisation externally with other grant makers/philanthropic organisations and sector partners.
Impact, evaluation and learning
· Work with the Director of Impact and External Affairs to develop and deliver an appropriate impact framework for our organisation, ensuring that we’re able to amplify the work we fund and demonstrate value to our funders and supporters
· Work closely with the Head of Communications and External Affairs to ensure that the narrative around our impact is powerful and consistent
· Initiate and facilitate new partnership opportunities, e.g. for co-funding grants, or for co-creating innovative project ideas for consideration through our funding programmes.
Strategic projects and relationships:
· Act as the primary point of contact for scientific advisors and subject matter experts, supporting the programme managers by providing senior stakeholder and relationship management support, e.g. with funded researchers, institutions, sector partners and potential future partners
· Commission relevant evidence gathering, project or development work to support the evolution of our funding programmes, specifically our focus during 2024/25 on the North East of England .
· Work with fundraising colleagues to provide support and information to develop cases for support, including pitching alongside the fundraising team when required.
· Work closely with colleagues in communications to ensure that the scope and impact of our work is widely understood and communicated
· Lead on specific initiatives to support our research strategy and to enhance our social change funding programme, e.g. developing a network for early career researchers and involvement of experts by experience across our work.
Leadership and Management
· Lead the team to deliver high quality funding programmes, ensuring that impact is embedded and widely shared
· Provide leadership to the team to support Its ongoing and future development, including creating ways to build skills and expertise within the team
· Work alongside other senior managers in the organisation to provide leadership that ensures our organisation is able to make the most of opportunities, increase its profile and credibility.
· Deliver strong and effective grant-making through our decision-making and governance structures
· Deputise for the Director of Impact and External Affairs as appropriate.
Person specification:
Skills, knowledge & experience
Essential
· A postgraduate degree in a biomedical sciences, health or social sciences subject or equivalent work experience
· Experience of working in a funder organisation, ideally supporting research or social change programme delivery including patient and public involvement and/or other co-production methods.
· Enthusiastic about vision research with strong analytical skills and the ability to interpret, analyse and summarise evidence, including from technical scientific papers, for a variety of audiences.
· Experience of monitoring, evaluation and learning within a grant making environment, including facilitating opportunities for grantees to come together, either through structured development programmes or sharing best practice
· Proficient in the use of standard IT packages including Microsoft Word, Excel and PowerPoint and ideally familiar with Grant Management Systems or able to learn how to use these quickly.
Desirable
· An advanced research degree (PhD) in biomedical sciences, health or social sciences subject or equivalent work experience
· Experience of working directly in or supporting vision and sight loss research or funding programmes.
· Understanding of the wider research and programme funding landscape and initiatives for responsible funding activities
Personal chararteristics and behaviours:
· A confident and clear communicator, both orally and in writing, with an ability to articulate our impact with internal and external stakeholders
· A collaborative approach, able to problem solve and work with colleagues to generate ideas or overcome barriers
· A focus on quality, attention to detail and accuracy in content and presentation
· A strong project manager with the ability to work independently and within a team to plan and prioritise activities across multiple projects.
· Commitment to the research that will prevent, treat and cure eye disease and the change that is needed to improve life for blind and vision impaired people.
· Commitment to Equity, Diversity and Inclusion.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended from time to time.
· The post holder may be required to undertake other duties as may be reasonably required from time to time.
Please let us know if you have any accessibility requirements. If you are unfamiliar with MS Teams and would like to do a tech run-through before the interview, we can also coordinate that.
The client requests no contact from agencies or media sales.
Action for Deafness (AFD), based in Sussex, is seeking a dynamic and experienced leader to guide the charity to new heights as Chief Executive Officer. As the CEO of AFD, you will play a pivotal role in steering this well-regarded charity to further enhance services for Deaf and hard of hearing individuals across the region.
With a dedicated team of professionals, AFD is committed to serving the needs of the Deaf and hard of hearing community in Sussex. The charity serves as a cornerstone of support and advocacy, offering essential services tailored to meet the diverse needs of its clients. These services encompass audiology provision (provided via delivery of NHS contacts, which represents the majority of funding), as well as community support, advocacy and engagement initiatives.
As the next CEO, you would be responsible for shaping the future of this organisation, further strengthening relationships with commissioners, growing and diversifying services and income streams, and ensuring the charity meets the diverse needs of the community.
Key details:
Role: Chief Executive Officer (CEO) of Action for Deafness
Salary: £50,000 to £60,000
Location: Haywards Heath, with significant time to also be spent in Worthing, Sussex
Contract: permanent, full time
As well as a clear commitment to AFD's mission and values, you will demonstrate:
- Significant proven record of achievement in a senior position within a charity/not for profit organisation.
- Experience of effective partnership working and development and external relationship management.
- Experience of managing, motivating and developing staff.
- Experience of business planning, business development and fundraising.
- Experience of project management and service delivery across multiple functions.
- Financial management skills including budgeting and delivery of cost and income targets.
- Robust approach to governance, controls and definition/implementation of new processes
- Experience of financial and risk management.
As AFD is a user-led organisation, an understanding of the issues affecting Deaf and hard of hearing people, or ideally, lived experience, is highly desirable.
If you would like to receive an Information Pack for this CEO role with full details, including how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills at Harris Hill, by clicking Apply. For an informal and confidential conversation about this position, please contact Jenny via the same method with suitable times to talk.
Closing date for applications: 9am Monday 29th April 2024.
Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Clicking apply will send an expression of interest to Jenny Hills at Harris Hill. She will then send a full information pack with the job description and person specification, and details of how to submit a formal application.